Warranty

[Crappy days]

I am curious, What are most of you guys giving for warranty's. Warranty's on your typical plumbing repairs, Drains etc. Also on larger scale repairs re-pipes, mainline replacement etc.

[gear junkie]

water heater-8yr
drain lines- none, usually caused by customer. whose to say they won't do it again?
toilet rebuild-2 yr /void if chlorine stuff is used in tank
water leaks-5 year
main line drain-10yr
main supply-10yr
anything dealing with quest-90 days

these warranties include parts and labor and voided for obvoius stuff i.e. guy cuts through main supply while installing a new sprinkler line.

[All Clear Sewer]

90 days on drains that are not broken or collapsed
1 year on all plumbing and septic work

[westcoastplumber]

90 days on drains that are not broken or collapsed
1 year on all plumbing and septic work


1 year parts and labor on all plumbing, unless otherwise noted on the invoice. No warrenty on stoppages because people tend to abuse it, unless it happens in 24 hrs or less, (which I make sure it's not going to) Standard warranty on water heaters.

[plumberscrack]

WOW Gear that warranty package is pretty good.

Same as WestCoastPlumber for service and remodeling. 2 years Parts & labor on new construction.

[gear junkie]

WOW Gear that warranty package is pretty good.

Same as WestCoastPlumber for service and remodeling. 2 years Parts & labor on new construction.

We have an incentive program that the tech (plumber and AC) that has the fewest callbacks in a month gets 200 cash bonus.

[wwsmith]

2 years Parts & labor on new construction.

Not to steal or side track this thread, but I am curious about how you work this? Does the new owner call you or do they get with the contractor who built the place who then contacts you?

[plumberscrack]

Not to steal or side track this thread, but I am curious about how you work this? Does the new owner call you or do they get with the contractor who built the place who then contacts you?

The first year is done through the General Contractor. I'll usually send the original installer to handle it but those guys are a little rough around the edges and I wouldn't want them in my new house. The second year customer calls us directly and I'll dispatch someone from the service department.