DUNBAR
06-28-2008, 11:02 AM
Not trying to hijack all-clear's thread but what I'm after is a thread that builds massive search engine data for the mfg, the quality, down to the end user that uses the product every day.
This way the product makers are held accountable for the product they put out there. Seems like there's a great deal of companies in the drain cable biz and they are putting out worthless product. Now, they have to answer to that sentiment by seeing what a pool of users of their product put to words.
I'm sure, like what is a given, a weak retort usually follows user complaints and the best thing this thread will accomplish is future decline of sales.
So, if you have a good product, it will show. If you have junk cables that constantly don't last, you'll be found quickly on this site and you'll have plenty to worry about as far as public relations goes.
As soon as I find as proof of receipt of the cables I recently bought, I'm posting the name and the piss-poor quality. I consider myself the guilty party of going after cheaper cables, but there's something to be said when you do pay good money and the product fails to live to expectation.
Consider the makers of cables as this is your learning tool to figure out what you need to do to provide your customers with a better product, resolve issues.
I'll start off with a comment involving spartan cables.
Years ago, when quality was at the top, I could buy a 1/4" open hook cable and the cable was so stiff that it was nearly impossible to load it in my 81.
Now, even the spartan cables are flimsy, don't have the same stiffness that I feel is important for torque delivering to the end of the cable.
What I saw at the pumper show.......I was not impressed as it looked like a galvanized coating, too pretty as I don't care about looks, care about longevity more than anything.
They made a bland statement to me that it's a good product, cheaper, but you have to constantly oil/treat them to keep them from rusting.
More than the current ones I own? That's ridiculous. Put a product out there like you had 15-20 years ago so we have a choice of having quality equipment.
I need to know who on this site is running these cables and if they are more problematic with the new concept. It just did NOT look like an image of quality.
Thought I'd fire a crack at the product I've come to know and love in regards to drain cleaning....and that they need to be accountable for their latest direction if it proves to diminish longevity of use.
I called spartan on this years ago when I got a new set of cables expressing dissatisfaction.
"You're not the only one complaining about it." is what I was told.
This way the product makers are held accountable for the product they put out there. Seems like there's a great deal of companies in the drain cable biz and they are putting out worthless product. Now, they have to answer to that sentiment by seeing what a pool of users of their product put to words.
I'm sure, like what is a given, a weak retort usually follows user complaints and the best thing this thread will accomplish is future decline of sales.
So, if you have a good product, it will show. If you have junk cables that constantly don't last, you'll be found quickly on this site and you'll have plenty to worry about as far as public relations goes.
As soon as I find as proof of receipt of the cables I recently bought, I'm posting the name and the piss-poor quality. I consider myself the guilty party of going after cheaper cables, but there's something to be said when you do pay good money and the product fails to live to expectation.
Consider the makers of cables as this is your learning tool to figure out what you need to do to provide your customers with a better product, resolve issues.
I'll start off with a comment involving spartan cables.
Years ago, when quality was at the top, I could buy a 1/4" open hook cable and the cable was so stiff that it was nearly impossible to load it in my 81.
Now, even the spartan cables are flimsy, don't have the same stiffness that I feel is important for torque delivering to the end of the cable.
What I saw at the pumper show.......I was not impressed as it looked like a galvanized coating, too pretty as I don't care about looks, care about longevity more than anything.
They made a bland statement to me that it's a good product, cheaper, but you have to constantly oil/treat them to keep them from rusting.
More than the current ones I own? That's ridiculous. Put a product out there like you had 15-20 years ago so we have a choice of having quality equipment.
I need to know who on this site is running these cables and if they are more problematic with the new concept. It just did NOT look like an image of quality.
Thought I'd fire a crack at the product I've come to know and love in regards to drain cleaning....and that they need to be accountable for their latest direction if it proves to diminish longevity of use.
I called spartan on this years ago when I got a new set of cables expressing dissatisfaction.
"You're not the only one complaining about it." is what I was told.