Saturday work

[Devine Plumbing]

Do any of you do Saturday work as a way just to keep up with your current work load? Do you charge additional fees for non-emergency Saturday work that is scheduled like any other weekday? Or do you only take emergency calls for Saturday and Sunday, and simply schedule back an additional day for regular work. For example if a regular customer called on a Tuesday and you knew you would be busy through Friday, would you schedule him for Saturday or make him wait until Monday?

[PLUMBER RICK]

Do any of you do Saturday work as a way just to keep up with your current work load? Do you charge additional fees for non-emergency Saturday work that is scheduled like any other weekday? Or do you only take emergency calls for Saturday and Sunday, and simply schedule back an additional day for regular work. For example if a regular customer called on a Tuesday and you knew you would be busy through Friday, would you schedule him for Saturday or make him wait until Monday?

i use saturdays to do catch up work or work that is better to do when the owner is available. today i need to jet an area drain line from the garage of a building. this was put off from during the week as the owner needed to move some junk and make access for me.

only when it's unscheduled work will i charge o.t. that might happen once a month.
i've been working 6 days a week for as long as joey's been alive:eek:

now sundays, i had one last weekend after i did all my stuff with joey and leonard:D timing was everything;)

rick.

[Service Guy]

I try to save it for emergencies, or work that I can't get to during the week. I rarely schedule saturdays just for the customer's convenience though. You know calls like, "I have a leak, but I can't have the work done on any day except for next saturday afternoon"...I rarely do that kind of thing, unless they are great clients, or willing to pay for an emergency service call for the work.

[Service Guy]

Along time a go, a very strict jewish fellow in town refused to have anyone do work on his house on saturday (sabbath), however, he had no problem calling and demanding people to work on his house on sundays for non-emergency work!!! Yeah right, sure buddy.:rolleyes:

[Masterplumb]

I Consider Saturday a work day for a few reasons.

First for the customers convenience, secondly it enables me to take my time during the weekday calls, it sort of eases the load. I basically will schedule calls on Saturday (8-1) that I am not supposed to break my hump on, but we all know how that goes.

Sunday is strictly emergency, $300 to get me to the door then I will quote a f.r. price for the repair.

[Devine Plumbing]

f.r. = ??????????????????

[ToUtahNow]

I never scheduled work for the weekend so Saturday to 5:00 PM was time and a half and after Saturday at 5:00 PM until Monday at 8:00 AM was double time. That was the rate I paid my guys so that was the rate I charged my customers.

Mark

[Masterplumb]

f.r. = ??????????????????

Sorry F.R. = Flat Rate

[DuckButter]

I'm pretty much the same as MP, Saturdays are a regular day, as long as I'm scheduling it.
Sundays are off hours, unless I'm so swamped I have to schedule it.

Regardless what day of the week I work, I ensure my customers a job done legitimately with the fact that I am licensed to do the work I do, and more importantly, I have the prerequisite insurance that my license allows.

[gear junkie]

I do work on the weekends. I don't charge weekend fees, mostly because I'm not busy enough to cherry pick jobs. My last employer charged 150 night/weekend fee, after 5pm. If they called before 5, no charge was given. If a regular customer called me needing work, I would put them before before new customers. When I am busy, I prioritze jobs by severity. A dripping faucet would come behind a mainline stoppage for example.

[Ace Sewer]

7am-6pm m-f = regular rates, If a job runs til' after 6 it becomes after hours at that point.

Anything outside those hours, on a week-end, or on a holiday is regular rates +$100.

If I do a job outside regular hours or days for MY convienience.... say, I get the call at a reasonable hour but can't get there 'til after 6pm, the $100 extra is not charged; they are nice enough to wait for me, I'm nice enough not to charge them... not their fault my schedule is crammed full. If I do it Saturday or Sunday to just get it out of the way because Monday is already crammed to bursting, again, no $100. If it can't wait 'til morning or Monday per the customer, the $100 is in effect.

[HVAC HAWK]

we work 4 - 10hr days but this last year we work 5 - 10hr days

they do not do much sat work unless that is the only time it can be done [ a plant shut down ]

we have 1 service man on call sat and sun for all weekend calls but we do just commercial work and they may get 2 or 3 calls a weekend and more then 1/2 the time they will talk them into waiting until mon ,this is to save them $ and they have more then i unit to get them by

[Tyman]

The boss uses Saturdays for paperwork and some emergencies. One thing I have noticed about working Saturdays is people are really happy you are there to help which makes me feel good.

[ridgidpipe]

Seems like I work most Saturdays lately. I prefer not to but with gas prices the way they are its hard to turn down jobs. Sometimes I will schedule the jobs on Saturday and sometimes the are emergencies . I am such a sap that I never charge extra for these jobs. But if i can get out in a short amount of time they are still being charged the whole hour.
I guess I shouldnt say never . If I go to a persons house and they seem unappreciative of the fact that I am there at late hours or the weekend ( in otherwords being aholes ) then they will get the OT charge.
Most of the time though the customer is so grateful you are there you know they will call again when anything else goes wrong.

[SlimTim]

God worked six days. It was good enough for Him, it's good enough for me.:)
I never charge an overtime fee, but I do charge for travel to and from the job, door to door, on Sundays or Saturday nights.

I never take a new customer on weekends unless they are a referral from a VERY good established customer.

None of my regular customers would think of disturbing me on a saturday night or Sunday unless they really, really needed me. And if they really, really need me, I don't want to charge them extra just for my inconvience.
I usually end up leaving their home with a bottle of wine or some such anyway.;)

[NHMaster3015]

Saturdays are OT days for me and the rest of the crew. So If any of us has to work it, we charge for it. If you have to pay the help time and a half, how can you possibly bill the customer regular rate? That word get's around and you'll be working every Saturday. As for me, If I wanted to work 6 days a week I sure wouldn't be teaching school:D How's your summer going? I'm on my 4th week off now. Think I'll play golf tomorrow:D

[spodelee]

We actually tried to create a Saturday shift last year, but it wasn't very successfull. Most people really didn't want to be bothered on Saturday unless it was a necessity. Little Jimmy's soccer game, birthday parties and the like always had priority.

Saturday and Sunday service is still provided at no additional cost but only for our Lee's Advantage (maintenance) clientele.

[Devine Plumbing]

Just curious as to how you work this program?

[spodelee]

Just curious as to how you work this program?

You referring to Lee's Advantage?

[Devine Plumbing]

You referring to Lee's Advantage?

sorry, yes. Feel free to respond in the business forum as I feel this could benefit quite a few others.

[toolaholic]

I, Myself ,work most Sat. It's the way I'm wired. My favorite is to go to the shop and weld or do plasma art as gifts. Sun is for Mrs. tool and Papa. PS ,I have a passion to work with My hands,It's never work. Ithink Rick is the same

[bacskcah]

As I was reading the posts talking about sat. work my boss called and convinced me to go look at a potential job in my neighborhood. I put on my uniform, drove down the street, gave an proposal for a new kitchen sink drain, collected $1250 down and made it back home in an hour. I hate to work when I'm not scheduled but sometimes you have to strike when the iron is hot. Speaking of $1250, is it ok to discuss prices on this forum? I know some forums its taboo.

[plumberscrack]

Time and a half for Saturday work and only if it's an emergency

I decide if it's an emergency, not the customer

A kitchen sink stoppage during a dinner party does NOT qualify. I'll make you a priority on Monday morning

Our site utlity guys work Saturdays only because there is less traffic for lane closures. They also might lose a day or two of work during the week because of bad weather.

[Tyman]

Now you did it.:mad:

I just got informed I would be working the next three Saturdays. Baaaaa!:mad:

[PLUMBER RICK]

I, Myself ,work most Sat. It's the way I'm wired. My favorite is to go to the shop and weld or do plasma art as gifts. Sun is for Mrs. tool and Papa. PS ,I have a passion to work with My hands,It's never work. Ithink Rick is the same

if there were 8 days in the week, i'd be working 7 of them:D

rick.