donkeyboy
08-21-2009, 08:50 PM
Need some help. Just purchased R9661 kit (special promo which includes R86007 compact drill/driver, 'Free' R86030 impact driver, (2) R840084 lithium ion batteries, R840091 single port charger, and heavy duty bag) and the R86007 is acting up. The slip clutch seems to work fine when the speed range is selected to 2 (high speed/low torque). If the speed range is set to 1, the clutch does not work - I tore up my hands trying to get the clutch to kick in with no luck - it doesn't matter if you select setting 1 0r 22.
Here's where it gets strange...Figured I might have gotten a bad one out of the box. Home Depot gladly exchanged for a new one. You guessed it - same problem/behavior out of the box. Well, I took it back to the store and the orange apron and I opened up 4 other R86007 and they all had the same issue. Seems like a trend to me. Yes, I read the owner's manual and nothing is mentioned regarding this behavior. Has anyone experienced this behavior with the R86007? Any other ideas?
I really like the new compact size but it seems like this issue should've been caught during the QA process before shipment. None of my other ridgid drill/drivers act like this. The HD SKU is 906-747 which is the same one as the regular 18 volt compact lithium ion driver/drill but the UPC is different for the one with the 'free' impact driver. (Special offer UPC 6-48846-05611-1). The regular price is $187.00 but given the 15% friends and family rebate and free compact 18 volt impact driver made me pull the trigger. The best deal in the world doesn't make up for a tool that doesn't operate properly.
Here's where it gets strange...Figured I might have gotten a bad one out of the box. Home Depot gladly exchanged for a new one. You guessed it - same problem/behavior out of the box. Well, I took it back to the store and the orange apron and I opened up 4 other R86007 and they all had the same issue. Seems like a trend to me. Yes, I read the owner's manual and nothing is mentioned regarding this behavior. Has anyone experienced this behavior with the R86007? Any other ideas?
I really like the new compact size but it seems like this issue should've been caught during the QA process before shipment. None of my other ridgid drill/drivers act like this. The HD SKU is 906-747 which is the same one as the regular 18 volt compact lithium ion driver/drill but the UPC is different for the one with the 'free' impact driver. (Special offer UPC 6-48846-05611-1). The regular price is $187.00 but given the 15% friends and family rebate and free compact 18 volt impact driver made me pull the trigger. The best deal in the world doesn't make up for a tool that doesn't operate properly.