No Ridgid Woodworking tools at HD web site

[Backyard Woodworker]

Just went to the HD web site to order the lumber for my wife's craft room I have to build and thought it might be a good time to go ahead and order the TP1300 for pick-up with the lumber.
To my suprise, there's NO Ridgid woodworking tools available at there on-line store. I checked for the TP1300, drill presses, joiners everything I could think of. Even ran a search for Ridgid and returned a bunch of plumbing tools and shop vac's.
I've looked at this planner a couple dozen times on there web site, and now it's gone.
Will have to go to the store and hopefully, they will have one in stock.
The end is near.
Rob Johnson
Ornage,CA.

[ 06-22-2003, 01:54 AM: Message edited by: Backyard Woodworker ]

[Maurice C.]

Ridgid tools are not available online from most southern california HD stores Although I think they are available if you change the zip code and try the Tustin store.

[Backyard Woodworker]

Can you bring them up?
I have looked at the TP1300 and the lathe a number of times using my Zip code before, and checked availabilty of the MS1250 I bought last month using my zip code, what has changed?
Here's a copy of there page for Miter saws:


Home > Online Store > Search results for "miter saw" > Mitre Saws



Mitre Saws



Name Price Qty. Add to Cart
12 In. Heavy Duty Double Bevel Sliding Compound Miter Saw
• Brand: DeWALT
• Model: DW708
$599.00
EA
10 In. Dual Bevel Sliding Compound Miter Saw
• Brand: Makita
• Model: LS1013
$499.00
EA
12 In. Compound Miter Saw
• Brand: DeWALT
• Model: DW705S
$299.95
EA
10 In. Compound Miter Saw
• Brand: Delta
• Model: MS275
$169.95
EA
10 In. Professional Miter Saw
• Brand: Ryobi
• Model: TS1302DX
$99.97
EA

I see no Ridgid listed where it was listed last month.
Can anyone bring up a Ridgid woodworking tool on the HD site?
Rob Johnson
Orange,Ca.

[ 06-22-2003, 03:33 AM: Message edited by: Backyard Woodworker ]

[douggage]

Awhile back i posted that the HD associate at the Syracuse store told me that HD will no longer be selling the Ridgid line of WW tools, just shopvacs and handtools. Their Ridgid WW tools have been 15% off since then.
The Ryobi rep I spoke to at that same store told me that he expects to see Ryobi nameplates on those tools in the future.
Probably HD is just preparing for the end of the Ridgid WW relationship.

[KellyC]

This would account for the sudden interest in setting up Ridgid displays and dropping the prices....HD's never drops prices 15% unless it's a closeout item. I know they haven't resorted to the yellow tags yet, but I feel they will soon if the stock doesn't start flying out the door.

I have never been able to pull up Ridgid on the HD Pro Software and have never seen any Ridgid tools online at HD's either.

On a side note, I never order luumber for delivery from HD's...the kids that pull the orders never pay attention to the good and the bad boards. I've been delivered wood for decking that would scare a dog. One entire pallet was bad a few years back caused me to stop (it was only my second order to have delivered over the phone...I was trying to save myself the hours it would have taken to pick out everything by hand...it was a 1250 sq.ft.deck). I made them come pick it up and refund my money and I went back to hand picking all the wood for each priject..

[Cutbuff]

Rob,

Using my zip code, which a few weeks back would have listed the entire Ridgid range, today zero!

I'm looking forward to the yellow(or is it orange)tags, so I can pick up a couple of items. It does mean having to spend every third or fourth day driving between the 4 stores in the immediate vicinity, but what the heck, a bargains a bargain!!

David

[Backyard Woodworker]

David,
I also never had a problem bringing up Ridgid tools on the HD site. In fact, a while back I was checking HD's from here to Utah looking for the Lathe.
I checked miter saws one against the other just last month. Now, nothing.
I'm not affraid of buying the TP1300, as I know it's a great machine. Just kind of makes a statement of where Ridgid is going. Maybe if I wait, I can hit a yellow tag sale also!
Rob Johnson
Orange,CA.

[Big E]

Does anyones "Change Zip Code" field still show on the lefthand side???....I used to be able to change mine to another, but now the field isn't event there. I've tried 2 different computers, but still a no show. I also checked to see if I could bring up any ridgid woodworking tools, but not one listed.......

[Backyard Woodworker]

Yes, the change zip code box is missing on mine also. I even went thru the ordering process to see if the box came up later, but it did not.
When I was shopping for Lathes, I could change the zip code and it would put me into another market that might be carrying different tools.
Rob Johnson
Orange, CA.

[squid]

Not only are there no Ridgid woodworking tools at the HD website, the store display of Ridgid tools is really sad. The saws were so crudely assembled it was impossible to judge their quality. I bought my saw in spite of HD based on the Ridgid reputation. Shame Ridgid can't strike a deal with Lowes or Sears, at least they present their tool stock in a professional manner.

[Tool Freak]

the store display of Ridgid tools is really sadAgreed, but that is Ridgid's fault no HD's. Ridgid needs to send some Reps to the stores to maintain and update the displays just like Ryobi does!

[RevEd]

Just got back from HD there are no 3612's left in the store. Last week when I was in I thought they were cleaning the place up what I found today was they were clearing them out. I still haven't seen any price cuts but I do know that in this store even the demo unit is gone and past experience tells me HD will not sell a floor model it they expect more.

I was wondeering since Ryobi is making the contractor saws for Sears (so I'm told). And the only real difference between them and 3612 is the motor and fence. And since both bolt on how hard would it be for Emerson to contract Ryobi to manufacture saws with their fence and motor under the Ridgid or even the Ryobi name?

[Cal]

I'm bamfoolzeled, between confused and angered. Bought my Ridgid BS1400 band saw on the strength of their lifetime warranty thinking Ridgid would be around a while. Glad I bought the fence etc while I could. Still like the product but wonder any more who can you trust?

[Rafael]

I just bought my 3612 last week and the warranty says lifetime(in the manual and on the box). I am not concerned that it will not be honored as long as ridgid is in business.

[Backyard Woodworker]

I E-mailed HD and asked if they were dropping Ridgid woodworking tools.
I recieved the following reply:

Hello Robert,

Thank you for your e-mail to homedepot.com!

Thank you for taking the time to give us feedback about our site. We apologize
for any inconvenience you may have experienced, and we will pass your comments
along to our Internet Team.

At this time, the Rigid TP1300 is not available through our online store.
Therefore, pricing and product information is not posted on our website. Home
Depot online carries a limited selection of our in-stock products at everyday
low prices. The selection is limited to only those products that can be shipped
via UPS. We may be adding more product categories to our site in the future.

We did check price and availability with your closest Home Depot. The Rigid
TP1300 is a reconditioned model. You will find this item in the Hardware
Department:

Reconditioned 13" Thickness Planer
Sku # 810550
Approx. 249.00 ea.

Because inventory changes regularly, we recommend speaking with an associate in
the Hardware Department to confirm price and availability before making the
drive in to your store.

Your local store information is as follows:

"Orange, CA" #615
435 W Katella Ave
Orange, CA 92867
(714)538-9600

If this is not the store nearest you, or you wish to check availability at
another location, please follow these steps: go to homedepot.com and click the
"Store Locator" tab on the toolbar. Once you've accessed the Store Locator page,
enter your geographic information and click the "Find Store" button. The Store
Locator will provide you with a map and a list of stores in your area.

If we can be of any further assistance, please feel free to contact us again.

Regards,

Josh
homedepot

I know these guys really don't know anything more than we do, but a couple weeks ago when I was in this evry store, they had at least three TP1300's counting the floor model. Now only a re-man?
Guess I have to go see just how depleted there selection is.
Rob Johnson
Orange,CA.

[ 06-26-2003, 08:52 PM: Message edited by: Backyard Woodworker ]

[RevEd]

Take it for what is worth. I went to another HD store to see what they knew. The associate there said he had heard the rumors and was instructed to say. HD will stand behind the warrantee. If the machine breaks and Ridgid is no longer around they will give you credit toward purchase of whatever they are currently selling.

The associate went on to say they were inventoring all ridgid machines and grouping them in one area. He didn't know why, whether to ship them back, sell them out or keep a watch on merchandise stock.

Other than that he had no idea what was going on and didn't speculate on what might be happening.

[Mike3206]

I was at HD yesterday and noticed that they were selling every machine except the 3612 for at least $20 off. The shelves that had been emptied of Ridgid product had been replaced with Ryobi and Bosch. (There was a BT3K on display as well as a Bosch router table setup mixed in with the Ridgid. Before, the display was only Ridgid.)

[ba-doyn]

I was at the HD the other day and I noticed that the price for the band saw was $399. Wasn't it $429 recently?

I was waffling between the Ridgid band saw and the Grizzly G0555, but with the price drop, plus a 10% off coupon if I can find one, I think the Ridgid might be a good buy.

What do you all think.

Michael

[Cutbuff]

Michael,

The Ridgid BS is getting a little bit long in the tooth, specially compared to the newer design features of the G0555. You can do a side-by-side feature comparison, and the extra 4-5 plusses on the Griz side will determine whether the extra $50 is worth it.

From my viewpoint, definitely! smile.gif
David

[RevEd]

Visited a third HD today. This one has the best Ridgid display and the tool corral guy is a Ridgid connoisseur. I think he owns 6 or seven major machines. First everything but the 3612 is on sell. 2412 down to $400 and the 10 inch Mitre is $129 and the 12 mitre is $229 with stand I thought they were great buys.

Talking to him, his story is very similar to what Ridgid has already said and what someone else said on this forum. HD are basically doing what Sears did going to Taiwan and having a company build the machines there with the Ridgid logo for HD. He said all tools sold prior to April or those with labeling so stating HD will honor a lifetime warrantee. Anything after April and not having the lifetime warrantee expressly stated on packaging or labels will have a 3 year warrantee.

He felt all machines except the 3612 which is a normal good seller would continue to be marked down until all machines with the lifetime warrantee info are sold.

Then they would bring in the new machines in the new packaging within weeks. He said he was assured the quality would be as high or higher than existing stock and the warrantee is still the best in the business.

He also seemed pretty knowledgeable about Ryobi. Apparently they entered agreement with HD to build to HD specifications. All Ryobi tools built to HD specs have some yellow on them.???
In any case they are supposedly better quality than the old Ryobi since HD itself will honor the two guarantee. He said contractors are picking up on this and buying the machines. I have seen more Ryobi on the job sites in the last month or two than I saw all last year. They came out with a 18 volt hammer drill selling a $129 with a 2 year waranttee that I think would hard to beat. The BT20 portable saw showed up on two jobs with by two different subs in the last week. they love it and swear it is the best thing since sliced bread.

[Backyard Woodworker]

Was helping my Son-in-law put up a chain link fence around there pool today and had to go to HD for some nuts and bolts.
Went to the HD in Fountain Valley Ca. There Ridgid display was down to a couple machines. Nothing on sale.
Guess it's time to buy the TP1300 before there gone for good.
Rob Johnson
Orange,Ca.