need help on missing part

[Ridgid_rocks]

A friend of mine has bought a 13" ridgid planer and the crank handle is missing.He said he has tried twice to get the missing part but so far no luck.I told him I would see if anyone here knew of a way to help him get the right part.Any suggestions? This sounds like a minor problem and I'm sure I can get the info from here to set the problem straight.
Thanks, Donny

[Rob C]

Donny,

How did he try to get the part? HD? Heeheeehhe

He can call Ridgid support at 800-4-RIDGID or order it on-line.

www.ridgidparts.com (http://www.ridgidparts.com)

This is the actual page for the TP. He can find the part number and order it from this page.
http://www.ridgidparts.com/wood/benchtop/TP13000.phtml


Rob

[ 03-03-2003, 10:21 PM: Message edited by: Rob C ]

[UO_Woody]

Donny,

I'm sure the part can be ordered from Ridgid parts site. Just have him go to http://www.ridgidparts.com/ and enter the model number, and scroll through the drawing and pick the part he's missing.

If it's a new piece of machinery, and missing from the box, he can either return it to HD and get another unit, or call 1-800-4-RIDGID and they should send him one free of charge.

Wish him luck!

[JSchnarre]

Donny,

Tell him to call 1-800-4RIDGID and they will get that part sent out to him. If he goes to www.ridgidparts.com (http://www.ridgidparts.com) he will have to pay for it, an he shouldn't have to if the part was missing from a new unit. If he still has trouble contact me via email.

Jake

[Ridgid_rocks]

Thanks for the replys. I will let him know and he can call for a replacement.
Donny