not as deft as I think
08-07-2005, 02:18 PM
THis past Friday afternoon I purchased a Rigid Power-Spin at HomeDepot. The kitchen sink had quit draining and my old, hand-cranked snake didn't handle the blockage. Having removed the trap, access was directly into the drain pipe stub sticking out of the wall. I couldn't get the snake very far down the pipe, although I tried several times. After several tries, the new Rigid Power-spin broke!!! Irritated both by my lack of success & the failure of a new "high-power" snake, I returned to HomeDepot to request a refund for the Power-spin. HD refused to accept the return as the snake had been used. A Health Dept regulation it was claimed. I then went to the HD Tool Rental area to see whether snakes were rented. Indeed they are and, yes, HD most certainly accepts the rental snakes when they are returned, following use. Must be a different Health Dept in that part of the store. I am astounded. If there was concern about contamination; have a heavy-duty plastic contaminated item bag avaialble and have the customer place the item therein. I expected better from HD.
Subtitle of this post is : "How a Lowe's customer was created."
BTW, the drain remains clogged; plumber will be called.
Subtitle of this post is : "How a Lowe's customer was created."
BTW, the drain remains clogged; plumber will be called.