PDA

View Full Version : Free Tool/Warranty registration conundrum


Mateo
08-10-2005, 03:03 PM
I recently purchased a 4 piece 18v cordless power tool set w/ Hammer Drill, circ saw, recip saw, etc. and was able to take advantage of the free tool rebate for a 14.4v impact driver. I sent in my rebate with requested original upc & copy of receipt. I did register online, but not having had the time to follow through sooner, I waited 3 additional weeks. At this point though, I realized that both required the original UPC from the box when I had only one and it was already on it's way to Ridgid at this point. I have since emailed Ridgid with no response.

Has anyone faced the same situation and resolved it? If so please let me know. I actualy sent in my rebate via Priority mail with delivery confirmation ( hopefuly that's Kosher when there is a P.O. box involved,) so I have record of the transaction. Any administrator seeing this, please refer me to the best person to speak to.

Thanks all

panamint98
08-11-2005, 11:02 AM
Give them a call. They told me that a photo copy was ok with one of the offers, I can't recall which one they said it was ok to use a copy of the UPC.
Scott

Andrew M.
08-13-2005, 01:02 PM
I called, and I was told no upc required,just receipt copy, serial #'s. I also sent a copy of the web registration page.

ghost
08-19-2005, 10:35 AM
I thought the 14v impact driver rebate ended a long time ago.

ghost