imported_RS
03-01-2005, 05:37 PM
Well, I knew the slop in that blade guard on the ts3650 would come back to bite me. While sliding large sheets of MDF under it it shifted and came in contact with the blade. :eek: . I called Ridgid parts, got redirected, and redirected again, and then I was told that this was not covered under the lifetime warranty :confused: . (The Home Depot salesman assured me that the saw was covered for life no matter what happened. Right.) So I sent Ridgid an email and Mr Tom Clinkscales replied promptly. He apologized and said a new blade guard was in the mail. Wow. I hope his boss reads this because he deserves a raise and a pat on the back! :D