hiloguy
04-14-2006, 09:47 PM
Just came home from HD. Their floor model TS3615 has the defective arbor. When I asked the sales guy if their in-stock units had the fix, they guy said something to the effect of, "Huh?" I tried to explain the problem, showed him the missing thread on the arbor and he thought I was nuts. So what's the proceedure here if I want to buy this TS? Do I really need to go deal with the infamous support folks and repair this thing before I can even set it up, or is there another solution? The sales guy said no way would they let me open boxes to find out if they actually had a good one in stock.
Does anyone know when Ridgid started delivering saws with the arbor fix?
I'm not excited about starting in with a new TS that's defective out of the box, especially when Ridgid and HD know about it and refuse to fix it.
Big Red Flag, as my bride would say . . .
Rebuilding my ancient Craftsman TS and buying a Bies for it is beginning to sound better all the time! :)
Oh, yeah, and the plastic clamping lever on the fence is broken on their floor model now. Is this a notoriously fragile item?
Does anyone know when Ridgid started delivering saws with the arbor fix?
I'm not excited about starting in with a new TS that's defective out of the box, especially when Ridgid and HD know about it and refuse to fix it.
Big Red Flag, as my bride would say . . .
Rebuilding my ancient Craftsman TS and buying a Bies for it is beginning to sound better all the time! :)
Oh, yeah, and the plastic clamping lever on the fence is broken on their floor model now. Is this a notoriously fragile item?