If it has been less than 30 days since the purchase date, they have to take it back, or replace it.
If it's over 30 days, you'll have to take it to a service center for Ridgid if you can not make adjustments per the manual.
I'm not sure the Ridgid phone technical service is still available. Worth a try though.
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John E. Adams<br /><a href=\"http://www.woodys-workshop.com\" target=\"_blank\">www.woodys-workshop.com</a>
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