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I am not "in the business" but am actually a database administrator by trade. As far as the software you use, I would think a little larger in scope. Do you have software you use to bill customers, tracks suppliers, materials, etc? If so then look for software that is compatible with that or see if it can be used for the purpose you described. If this will be your only software then there are many free as well as commercial products available. What you are describing is simply known as a contact manager application. I know this is vague but if you think along either of those two tracks you will make a more informed choice. Please let me know if you have specific questions and I will do my best to help.