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  • 11 p.m and your toilet is running away

    had a call yesterday afternoon from a very good building i've worked at for 15 years. the on-sight manager called telling me there is a big vibrating issue with a 2'' main feeding a 5 story 10 unit building. every 8 minutes for 6 seconds the 2'' copper line is pulsing back and forth.

    problem was i was tied up all day jetting around town. told him to check with the city and see if the issue was with the city main. as the building doesn't have a booster pump or a water softener. but does have a 6'' fire main with a 60,000 gallon storage vault and auto fill valve.

    he called back at 8pm telling me that the timing is down to every 3 minutes told him i should come out and see if it's a building issue or a city issue.

    so we meet at 945 pm. and i go witness the 2'' copper line shake pretty bad just as he mentioned. this line runs about 100' in the subterranean garage before it enters the building. the 3'' main feeding the other building appears to be fine.

    i went out to the alley and checked the pressure at the inlet to the double check. it's holding study at 85#. then i isolate the 2'' and the 3'' building mains during the shake and determine it's the 2'' line for the 5 story building. of the 10 units, 3 are not in town and we access them to check for a running toilet. all were fine.

    approaching 11pm and it's either shut down the building for fear of a flood before morning or start knocking on doors

    on our first door, we called and knocked. woke up the owner that was already asleep as she was under the weather first floor 3 toilets and the toto toilet in the powder room was the culprit. interesting thing was the toilet was not even running into the bowl continually.

    those dam toto/ hunter ballcocks are total junk. even toto admits they're an issue. forget about trying to swap the diaphragm as it never seems to fix them. the ballcock was pulsing in a steady harmonic to cause the main to shake pretty bad in the garage. yet the toilet was very quiet in the unit.

    shut off the toilet and went back into the garage to check.

    i can sleep now without worrying about flooding a building in the middle of the night.


    thanks mark for the text to the 24 hour emergency water department phone number. i'll keep it for the future

    the solution is to replace the toto/ hunter ballcock with a fluidmaster pro45hr ballcock. this is a fluidmaster designed for high bowl refills. comes with 4 different refill orifice inserts to adjust the bowl to the right level.

    plus i will recommend sway braces for the 2'' main as it has no branch lines to help it from swaying.

    the majority of the toilets there are totos and i think a nice letter to toto will get them to replace them all.

    the letter and potential lawsuit worked in a 27 story building back in the 80's with kohler rialto ballcocks exploding

    good night

    rick.



    toto gmax junk.
    Attached Files
    Last edited by PLUMBER RICK; 01-08-2011, 11:46 AM.
    phoebe it is

  • #2
    Re: 11 p.m and your toilet is running away

    I hate to say I told you so but, I told you so!

    Mark
    "Somewhere a Village is Missing Twelve Idiots!" - Casey Anthony

    I never lost a cent on the jobs I didn't get!

    Comment


    • #3
      Re: 11 p.m and your toilet is running away

      you made me go on a goose chase with the fire fill valve

      i said toilet, water softner or city

      but i appreciate your wireless support even though i had no signal in the building.

      ps. this is the world famous ridgid milkshake video building

      rick.
      phoebe it is

      Comment


      • #4
        Re: 11 p.m and your toilet is running away

        Originally posted by PLUMBER RICK View Post
        you made me go on a goose chase with the fire fill valve

        i said toilet, water softner or city

        but i appreciate your wireless support even though i had no signal in the building.

        ps. this is the world famous ridgid milkshake video building

        rick.
        Please, the first thing I said was water closet and when you said it was the City I said to check the fire reservoir.

        Mark
        "Somewhere a Village is Missing Twelve Idiots!" - Casey Anthony

        I never lost a cent on the jobs I didn't get!

        Comment


        • #5
          Re: 11 p.m and your toilet is running away

          I don't believe it!! Rick and Utah disagreeing!

          Comment


          • #6
            Re: 11 p.m and your toilet is running away

            Originally posted by Pipestone Kid View Post
            I don't believe it!! Rick and Utah disagreeing!
            Fortunately, the only time we disagree is when Rick is wrong.

            Mark
            "Somewhere a Village is Missing Twelve Idiots!" - Casey Anthony

            I never lost a cent on the jobs I didn't get!

            Comment


            • #7
              Re: 11 p.m and your toilet is running away

              Originally posted by toutahnow View Post
              fortunately, the only time we disagree is when rick is wrong.

              Mark

              lol
              Push sticks/blocks Save Fingers
              ~~~~~~~~~~~~~~~~~~~
              "The true measure of a man is how he treats someone who can do him absolutely no good."
              attributed to Samuel Johnson
              ~~~~~~~~~~~~~~~~~~~
              PUBLIC NOTICE: Due to recent budget cuts, the rising cost of electricity, gas, and oil...plus the current state of the economy............the light at the end of the tunnel, has been turned off.

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              • #8
                Re: 11 p.m and your toilet is running away

                Originally posted by ToUtahNow View Post
                Fortunately, the only time we disagree is when Rick is wrong.

                Mark
                Ok Rick your turn
                Charlie

                My seek the peek fundraiser page
                http://observatory.mountwashington.o...nal&fr_id=1040


                http://www.mountwashington.org/weather/conditions.php

                new work pictures 12/09
                http://public.fotki.com/hvachawk/

                Comment


                • #9
                  Re: 11 p.m and your toilet is running away

                  mark wouldn't be where he is now on the forum if it wasn't for me

                  next

                  rick.
                  phoebe it is

                  Comment


                  • #10
                    Re: 11 p.m and your toilet is running away

                    Originally posted by PLUMBER RICK View Post
                    mark wouldn't be where he is now on the forum if it wasn't for me

                    next

                    rick.
                    You are probably right, I was made the "Super Moderator" specifically so I could keep an eye on you.

                    Mark
                    "Somewhere a Village is Missing Twelve Idiots!" - Casey Anthony

                    I never lost a cent on the jobs I didn't get!

                    Comment


                    • #11
                      Re: 11 p.m and your toilet is running away

                      an eye on me

                      it's you and joey i need to keep an eye on

                      remember she wasn't there the first time we met.

                      now i'm rarely there when you 2 meet

                      now i have to moderate the 2 of you

                      rick.
                      phoebe it is

                      Comment


                      • #12
                        Re: 11 p.m and your toilet is running away

                        Originally posted by PLUMBER RICK View Post
                        an eye on me

                        it's you and joey i need to keep an eye on

                        remember she wasn't there the first time we met.

                        now i'm rarely there when you 2 meet

                        now i have to moderate the 2 of you

                        rick.

                        Do you want some cheese with that whine?

                        Mark
                        "Somewhere a Village is Missing Twelve Idiots!" - Casey Anthony

                        I never lost a cent on the jobs I didn't get!

                        Comment


                        • #13
                          Re: 11 p.m and your toilet is running away

                          Mr. Mark was right and guided Rick to the proper correction quicker.

                          No big deal. We've all been there.

                          I have to do that all the time for Rick.


                          J.C.

                          Comment


                          • #14
                            Re: 11 p.m and your toilet is running away

                            Originally posted by JCsPlumbing View Post
                            Mr. Mark was right and guided Rick to the proper correction quicker.

                            No big deal. We've all been there.

                            I have to do that all the time for Rick.


                            J.C.
                            Thank you JC, it has not been easy. However, I feel Joey and now Phoebe were worth saving.

                            Mark
                            "Somewhere a Village is Missing Twelve Idiots!" - Casey Anthony

                            I never lost a cent on the jobs I didn't get!

                            Comment


                            • #15
                              Re: 11 p.m and your toilet is running away

                              Originally posted by PLUMBER RICK View Post
                              the majority of the toilets there are totos and i think a nice letter to toto will get them to replace them all.

                              the letter and potential lawsuit worked in a 27 story building back in the 80's with kohler rialto ballcocks exploding

                              good night rick.
                              Assuming the valve was vibrating because of wear to rubber parts (unlike your Kohler example of exploding ballcocks) which Toto would claim to be a maintenance issue, why do you suppose they would agree to replacement? Their warranty states it doesn't apply to "tank flushing mechanisms of plastic or rubber moving parts". I think your building owner and/or the individual occupants are stuck for the repairs. Your recommendation to add sway bracing as a prophylactic to the 2" line in the garage is a good idea.
                              Last edited by Plumbus; 01-09-2011, 12:23 PM.

                              Comment

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