I got a call today from a customer about a frog in their toilet & what was I going to about it. We installed a nitrogen reducing septic tank 1-1/2 years ago. We tied into the line from the house & the line from the pump chamber( they have a sand mound), the risers are Poly-Lok risers with the starter riser cast into the top slab & lids are held down with #2 sq. drive screws. They have a 3 yr. service agreement with us where we come out every 6 months to clean the filter & aerator. The last time we serviced it was in May.The toilet with the frog in it is on the 2nd floor. I told her I don't how the frog got in her toilet, but that is not covered in the service aggreement. She told me she could not wait for her husband to come home & that we needed to come out now. I told her that their next service is scheduled for Nov & if the frog is still in there then we would remove it. She told me that she was not happy with our service & would not be renewing the service aggreement I said that is fine with us. What she does not know is the system will back up if it is not serviced regularly. I fiquire it will take about 2 yrs. after the last service for them to be calling us to fix their tank. I will be the only one that will be certified by the state to work on their tank when the new regs. take effect next year. OK rant over. Yes I feel better.
No announcement yet.
Frog in toilet