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  • ServiceNet

    Servicenet, has anyone used it. I have found it is the most worthless site I have ever seen.
    SSG, U.S. Army
    Retired
    K.I.S.S., R.T.F.M.

  • #2
    What is it?
    ================================================== ====
    ~~Don't worry about old age; it doesn't last that long.

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    • #3
      Originally posted by BadgerDave View Post
      What is it?
      Here is a link to it.

      http://www.dewaltservicenet.com/ServiceNet/logon.asp


      It is a parts service for tools, supposed to be for all B&D products but it is useless.
      SSG, U.S. Army
      Retired
      K.I.S.S., R.T.F.M.

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      • #4
        It's not bad if you can wait for it to load completely, The site is actually designed for service centers so all the features may not work. My only complaint with it is that it is very slow sometimes, Mainly on Mondays that may be the day they update it.

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        • #5
          I've used it to order parts before and for me it has workled remarkably well. Its not the most intuitive site to navigate since its mostly designed as a dealer site but I've never had problems finding what I need there and the parts I've ordered are shipped quickly.

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          • #6
            Re: ServiceNet

            IMHO its a good site for finding the parts breakdown on many tools, and I have had good luck ordering parts from them (good response, rapid delivery). You also can see if the parts are on-hand or back-ordered. It is not an easy site to navigate or find the tool model, tho. I have used the parts breakdowns to compare different models of the same brand tool to see the actual difference. Parts prices were good, especially for OEM parts. Good site for checking out DeWalt and Porter Cable. Some others but don't remember all.

            Go
            Practicing at practical wood working

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            • #7
              Re: ServiceNet

              Worked fine for me just a few weeks ago. As I had said in my post back then my DW-735 needed new drive gears. I went on their site and easily found the parts list and diagrahm for my planer. I ordered my parts and was logged out in only a few minutes. Worked fine.
              "When we build let us think we build forever. Let it not be for present delight nor for present use alone. Let it be such work that our descendants will thank us for, and let us think, as we lay stone upon stone, that a time is to come when these stones will be held sacred because our hands have touched them, and that men will say, as they look upon the labor and wrought substance of them, "See! This our fathers did for us."
              John Ruskin (1819 - 1900)

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