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  • Josh, Ebox Question

    Josh,
    I was updating my e-Box and I noticed my vacuum was not listed so I tried to list it and guess what?

    The wet/dry vacuums as a group aren't listed. Am I missing something here?
    Phil
    Tools Rule

  • #2
    Re: Josh, Ebox Question

    Josh,

    What's going on with the E-box stuff. I just checked mine to see what the status of some tools I registered back at the beginning of January, 2007 and see that they are not upgraded to LLSA yet. Worse, I see several of my tools that were previously assigned the LLSA and are now marked as "edited" and the warrenty says 3-years!!!! Somebody's been messin' with the E-Boxes it appears.

    I really don't like this new E-Box layout, the old way was very clear. Now it's a bit jumbled and all those catagory columns appear to be more clutter than necessary.

    Thanks,

    CWS

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    • #3
      Re: Josh, Ebox Question

      Does anyone have their vacuums registered?
      Phil
      Tools Rule

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      • #4
        Re: Josh, Ebox Question

        PhilG,

        The shop vacs aren't covered by the LLSA, as they have their own lifetime warranty against defects in material and workmanship. I believe the shop vacs are made by Ridgid/Emerson Electric here in the U.S.

        The LLSA is actually a service agreement with TTI (Techtronics International) who manufactures and markets the power tools using the Ridgid name (under a license agreement with Ridgid). I know it's a bit confusing, but it's basically two different companies sharing the Ridgid brand name and the web site. Ridgid-brand shop vacs and plumbing tools are made by Ridgid/Emerson Electric. The power tools are made by TTI using the Ridgid name.

        I hope this helps,

        CWS

        Comment


        • #5
          Re: Josh, Ebox Question

          Originally posted by CWSmith View Post
          PhilG,

          The shop vacs aren't covered by the LLSA, as they have their own lifetime warranty against defects in material and workmanship. I believe the shop vacs are made by Ridgid/Emerson Electric here in the U.S.

          The LLSA is actually a service agreement with TTI (Techtronics International) who manufactures and markets the power tools using the Ridgid name (under a license agreement with Ridgid). I know it's a bit confusing, but it's basically two different companies sharing the Ridgid brand name and the web site. Ridgid-brand shop vacs and plumbing tools are made by Ridgid/Emerson Electric. The power tools are made by TTI using the Ridgid name.

          I hope this helps,

          CWS
          See, I thought that eBox's main use was to help keep track of all of your RIDGID tool models and serial numbers regardless of warranty type.
          Phil
          Tools Rule

          Comment


          • #6
            Re: Josh, Ebox Question

            Hang tight for a couple months. I think we'll have a system you like.

            Originally posted by PhilG. View Post
            See, I thought that eBox's main use was to help keep track of all of your RIDGID tool models and serial numbers regardless of warranty type.

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