Tried using the web site contact form to e-mail Ridgid directly, but the web site decided my e-mail address wasn't valid (funny, it works for validation in the forum!) Years ago, we purchased a WD0800 vac. We've been happy with it for years. Recently, we needed to replace the filter, after the old filter got wet and began to disintegrate. We picked up the replacement filter specified in the manual, VF4000, and it doesn't seem to fit. We hauled the head of the unit down to the local Home Depot, and promptly stumped them. We had the correct filter, but the retaining plate that holds the filter onto the filter cage is too tall. The plastic screw that the filter nut attaches to does not reach to the retaining plate, much less through it. We examined a current model Ridgid vac, and noticed some differences. While the filter cage appears similar or identical to the filter cage on the WD0800, the retaining plate on the new unit is flat, with only a lip around the edge to retain the filter. Our retaining plate is not flat, and has a hump in the middle, similar to the bottom of a can of soda, if the edge were inverted. It seemed to both the guy at Home Depot and I that there had been some change to the design of the VF4000 filter, making it taller by about an inch, and the new retaining plate has been modified accordingly. What are owners of older models supposed to do? Home Depot could only suggest contacting Ridgid about it...
No announcement yet.
Ridgid WD0800 replacement filter issue