I have spent 2 hours trying to find pertinent information on one of my Ridgid tools. The illustrations are so tiny nothing can be discerned with any certainty. The parts numbers are not accompanied by a description. I tried to sign in and was denied...I sent an e-mail and the link opened and did not allow me in again. I was sent an e-mail to change my password, I changed the password only to be told "that e-mail is already in use" This site is full of glitches, bugs and frustrations...any suggestions? Obviously you cannot contact a human being here. I am looking for a new hook and eye pad for my r2600 5" orbital sander...the only illustration...tiny tiny tiny...shows 5 barely discderable objects that could be the pad. My machine has a pad and nothing like the illustration's plethora of 5" discs one on top of the other ad infinetum. Lots of circular logic in their software...can someone for ward this post to a human being? firstname.lastname@example.org...thanks
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Bug ridden site...no help at all