Does anyone here know whether or not an authorized Ridgid repair center is supposed to use the same or similar as original spec'd replacement parts when repairing Ridgid Power Equipment? When I got my 3000 psi Pressure Washer back from Warranty repair I found that they had replaced the pump with a cheap no name pump. (made in the PRC) The main problem I have with it is that it has degraded my Pressure Washer down to 2200 psi - not what I bought and paid for. I thought there were laws about replacement parts while a product was still under the manufactures original warranty?
No announcement yet.
Warranty repair parts.