Well, I've had my thickness planer in the shop (approved service center) for over a month now. It's having warranty work done on it. The tech said they're waiting on parts. He further advises that sometimes he's had to wait as long as three months or more for parts. If the parts are on back order for longer than a specified time aren't there other alternatives? Surely, Ridgid doesn't do business like this as a routine. So, what can you do for me now?
No announcement yet.
Waiting on Parts