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  • Customer Goodwill

    Thread about courtesy prompted this thread.

    Interested in some of the " sayings " you use when collecting and saying goodbye to your customers after a job well done!

    " Thanks for the work "

    " I know its not folks favorite thing to call out a plumber, I appreciate you calling me "

    Handing them a couple of business cards " Please tell a friend "

    Not real original but sincere.

    I have really worked on letting customers know I appreciate them calling me and their trust.

    wookie

  • #2
    Re: Customer Goodwill

    Great touch ! I always hand the Mrs. a Sees candy box filled with cvs stool softners
    I can build anything You want , if you draw a picture of it , on the back of a big enough check .

    Comment


    • #3
      Re: Customer Goodwill

      Originally posted by toolaholic View Post
      Great touch ! I always hand the Mrs. a Sees candy box filled with cvs stool softners

      Comment


      • #4
        Re: Customer Goodwill

        I usually say right before I leave "Here are some cards. Let's hope it is a long time before your next problem, but when it happens, feel free to contact me again."

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        • #5
          Re: Customer Goodwill

          Originally posted by toolaholic View Post
          Great touch ! I always hand the Mrs. a Sees candy box filled with cvs stool softners
          How does that go over?

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          • #6
            Re: Customer Goodwill

            Originally posted by red1234 View Post
            How does that go over?
            softly, like a fart in church
            ~~

            ... it was plumbed by Ray Charles and his helper Stevie Wonder

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            • #7
              Re: Customer Goodwill

              I don't have anything standard. But it's usually memorable.

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              • #8
                Re: Customer Goodwill

                With Me ,Great !
                I can build anything You want , if you draw a picture of it , on the back of a big enough check .

                Comment


                • #9
                  Re: Customer Goodwill

                  I usually hand them a card with the following, "I hope you don't need me again, but all your family and friends do". I generally wish them a good day and "thanks" or "you're welcome" if they say thanks first
                  In the never ending struggle to keep the water flowing.... The Poo Poo Cowboy rides again!!!

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                  • #10
                    Re: Customer Goodwill

                    When a customer says 'thanks', I say 'no, thank you'.

                    David

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