Why is it that Ridgid will not do something about the way Home Depot represents your products? It really doesn't matter whether it's HD's or Ridgid's responsibility to set up the tools. The fact remains that the tools are not displayed in a way that makes your product attractive to the potential buyer. If it's a HD problem, insist they fix it, or pull your products. If it's a Ridgid problem, either fire the problem or re-train your staff. Every woodworking forum I am a part of, bashes Home Depot, and Ridgid for allowing such practices. You are loosing a lot of sales because of the problem. You lost me to another brand table saw, for two reasons: 1) I couldn't get any hands-on with the saw because of the display. 2) The HD staff was not at all knowledgeable, was rude and could care less whether I purchased the saw. If it was just me, I could understand it. But you and I both know that this is the norm, not the exception.
No announcement yet.
RIDGID Customer Service