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is that wonderful ignore list. ya know it'd be even better if swoosh 81 put all of us on his ignore list.
I can only put 15 images in a post.
last night i took back the extra parts from fixing my car door and they just gave me cash back since they were almost ready to close. To again please the wife i took the cash over to a grocery store and bought her some redvines, I don't know how many come in a pack but in only ate 6 . but at least i was able to quickly get the parts to fix the car.
"Diplomacy is saying nice dodging until you can find a rock." Will Rogers
"If a Monkey can do your job, are you in the right profession?
Had about enough of you. Are you a certified ASE mechanic? How dare you take a car door apart and masquarade as an auto mechanic when everybody in this forum knows that you are truly a Sparky. I just don't think that you Sparkies should be horning in on the work that auto mechanics are paid good money to do, yada, yada, yada. Blah Blah Blah. LMAO. Hey Polar, good job. Wonder what kind of flames Swoosh and some of those other malcontents are going to say about your working on a car. By the way, next thing ya know, you're going to want to go put a new ballcock in a toilet or something ridiculous like that. Hey love those redvines too. Problem is I can't stop eatin em once I get started.
I love those redvine too it's a wonder I'm not back up to 230 lbs again.
Don't tell anybody but i have also done framing, drywall, plumbing, roofing and tile, but i hate fixing plumbing problems. Long arms and small area's don't mix!!! I'm not a master of all these but when i am done it looks good at least. (even if it takes me four hours like the car door did.)
I am a very enthusiastic guy, willing to chat, help, be helped, etc. I frequent HD stores, as well as Cummins, Lowe's, Bargain stores, Harbor Freight, etc. I will tell you this, I have never had so many customer service issues like I have had with HD. In my area, I have 5!!!! that are easily accessible. There has NOT BEEN ONE that I have not either filed a complaint at, or called Customer Relations on. I personally think HD sucks, really. I have never seen a company that won't match it's OWN prices, not internet pricing, but that HD that is just down the road less than 10 miles. Like I said, I have 5 within a 30 mile radius. For example, the other evening I was there and had a 10% off entire purchase coupon from LOWE's. Normally, HD matches competitor coupons with no problem. Now, this thing was 10% total up to $2000. I was trying to use it over a measly $100 bucks. So, they are giving up $10, big deal. BUT, SHE woudln't do it, FLAT OUT REFUSED. I told her that it wasn't a big deal . So, I took her name and called Customer Care, who promptly sent me a 20% Coupon in the mail. Next time I went to that HD, made sure to let her know that how I got it, thanks to her. I wasn't mad, I got to keep my 10% coupon from Lowe's, I just got even. All I have to say, is thanks HD...... keep your current return policy, and keep prices different at stores within a 30 mile radius, please. I know this is long, but I am very displeased with them, but love Ridgid tools. To tell you the truth, it's sports/actors/entertainers/OUR fault for allowing so much to be paid to those figures while the minimum wage in this country is still $5.15. I love football too.... but no longer will watch professional sports.... not gonna watch a bunch of millionare's play football, or pay $7 for a can of beer ANYMORE!!! Okay.. i'm done. For those of you that actually made it through it.
There should be NO SUCH THING as "I can't do it." My philosophy on life is simple... "If you're trying, you're halfway there!"
Guys, I listen to all the stories here about bad customer service and I know that most of them are true. I have seen it in my store and as a manager have had to deal with the upset customers.
That being said, the only way for the store management to fix these problems is if we here about them. On the bottom of every receipt is a survey about your shopping experience. You can voice any problems on there and please name the employee. Now this is also for good customer service,so don't be afraid to let the store know about a good shopping experience.
Each store gets this survey every day and it will help us to identify the problems and hopefully solve them too.
Now I am not saying you should not contact customer care if the issue warrants it. But if you fill out the online survey(which is posted in the breakroom, after all customer info is marked out, for all employees to see.)
I know for sure that in my store we go over the VOC comments every week in staff meeting and any negitive comments about employees are addressed.
And the best part for the customer is every time you fill out a Voice of Customer survey you get entered for a $5000.00 shopping spree.