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Hole Saw Set 7040 Mandrels Issue

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  • Hole Saw Set 7040 Mandrels Issue

    Hi there, I'm Home Depot associate, so I have chance to check out all Ridgid tools that are sold in my store, as well to hear customer's complaints everyday.

    Yesterday I met a customer that was complaining at Hole Saw Set Model # 7040 that sells at The Home Depot for 69.97 USD. The reason of complaints is that 3 of hole saw does not work with any of 2 mandrels provided. That is 7/8, 1, 1 1/8 hole saws. Manual says that those 3 smallest sizes should be used with mandrel A, but that mandrel is to big to fit those saws. I have double checked customer's information and I did confirmed mentioned fact.

    I think that Ridgid is not paying much attention to their products.
    Regards, Volodymyr Yaskulka.