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  • Wet Dry Vac warranty

    Can someone tell me how to register a wet/dry vac for the lifetime warranty? Or a link to the page with the procedure?

    I went to my eBox and clicked on "add another item", but the only choices are power tools or air tools. The wet/dry vacs are not in either category.

    An email to Ridgid got me no respose whatsoever. Not very encouraging.

    Thanks.

  • #2
    You don't need to register for the LSA it has a lifetime warranty that does not require registration

    Comment


    • #3
      I don't think the Shop Vacs qualify for the Limited Lifetime Service Agreement... I believe the LLSA is for those tools that are licensed to TTI.

      The Shop Vacs are still part of Emerson/Ridgid and carry a Lifetime Warranty on "defects in material and workmanship". Big question is how that plays out with things that simply wear out? Although I suppose it could be argued that nothing on a vac should normally wear-out if it is maintained properly, unless it is defective.

      CWS

      Comment


      • #4
        Wayne, that wasn't the question but ok, I'll bite, eh!

        So all the literature that says you must register it within 90 days of purchase is bogus? OK. I'll accept that.

        But when you take it to the service center, how do they know it's under the lifetime warranty?

        Comment


        • #5
          Here is what came with mine, no mention of registering. They know its under lifetime warranty because they are an authorised Ridgid service center and all Ridgid vacs are lifetime warranty


          What is covered


          RIDGID
          ® tools are warranted to be free of defects in workmanship and material.


          How long coverage lasts


          This warranty lasts for the lifetime of the RIDGID
          ® tool.Warranty coverage ends when the product

          becomes unusable for reasons other than defects in workmanship or material.

          How can you get service


          To obtain the benefit of this warranty, deliver via prepaid transportation the complete product to


          RIDGE TOOL COMPANY, Elyria, Ohio, or any authorized RIDGID
          ® INDEPENDENT SERVICE


          CENTER. Pipe wrenches and other hand tools should be returned to the place of purchase.

          What we will do to correct problems


          Warranted products will be repaired or replaced, at RIDGE TOOL’S option, and returned at no

          charge; or, if after three attempts to repair or replace during the warranty period the product is still
          defective, you can elect to receive a full refund of your purchase price.

          What is not covered


          Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. RIDGE

          TOOL shall not be responsible for any incidental or consequential damages.

          How local law relates to the warranty


          Some states do not allow the exclusion or limitation of incidental or consequential damages, so the

          above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you
          may also have other rights, which vary, from state to state, province to province, or country to
          country.

          No other express warranty applies


          This FULL LIFETIME WARRANTY is the sole and exclusive warranty for RIDGID
          ® products. No

          employee, agent, dealer, or other person is authorized to alter this warranty or make any other
          warranty on behalf of the RIDGE TOOL COMPANY.


          QUESTIONS OR COMMENTS? CALL


          1-800-4-RIDGID (1-800-474-3443)




          Please have your Model Number and Serial Number on hand when calling.


          Stock No. WD1850

          Model No. WD18500

          Model and serial number may be found on the handle.You should record both model

          and serial numbers in a safe place for future use.

          Last edited by wbrooks; 10-17-2006, 07:21 AM.

          Comment


          • #6
            Here is a link to another thread where a Ridgid moderator stated that the vacs are not covered by LLSA:

            http://www.ridgidforum.com/forum/showthread.php?t=8835
            Still enjoying all 10 fingers!

            Comment

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