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  • #31
    Re: HOME DEPOT

    I have the R4330 and am very disappointed. The head moves down and up on it's own when the planer is running and just will not stay put. I'm told by Ridgid that there is a washer and spring fix and a service bulliten but I'm told that I cannot obtain the parts myself. The only service shop within a hundred miles of me appears to be out of business and Ridgid had no more luck than I did when they attempted to contact them. The snipe is horrible regardless of table adjustments and any lifting or holding down I do in feeding the boards. I'm really sorry I purchased this mostly worthless "tool". Overall my experience with Ridgid is a big AVOID their products like the plague. And as for HD, forget about any help from them. They couldn't possibly care less about Ridgid tools or Ridgid's reputation. I attempted to get them to exchange my planer in trade for a better brand such as Dewalt as soon as I realized it was poorly designed dangerous junk and their only answer was "you need to deal with Ridgid customer service".

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    • #32
      Re: HOME DEPOT

      Ridgid does offer a 90 Day Satisfaction warranty or at least I believe they still do. The information should be listed in your instruction manual they offer a full refund or an exchange if you are dissatisfied. Which pretty obvious you are.

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