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Maintenance Insurance

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  • Maintenance Insurance

    One of my customers moved into a new - used- house six months ago. The former owner had installed a tankless heater just before the sale. On a recent call to the house I reminded the owners that their tankless heater needed flushing every six months. They had forgotten all about it. They asked me if tankless flushing can be included in the annual maintenance contract they have with their heating contractor. I didn't know. They told me they will call their plumbing and heating contractor to find out.

    I haven't seen the customer since to find out if flushing tankless heaters can be included in such a contract. Is that type service typically offered as an option?

    Tom
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