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  • Toilet always clog

    Hi All.

    In my power room, I had a toilet (American Standard) that was installed when the house was built 13 years ago that would often clog. It would require a quick plunging and would be ok for a while.

    I recently remodeled that powder room so I went to Lowe's and bought a new Kohler toilet. (I had bought another Kohler about 5 years ago to replace a toilet in a different bathroom in the house, and have been very happy with it.)
    I bought the Highline ( Shop KOHLER Highline Classic White 1.28 GPF High Efficiency WaterSense Elongated 2-Piece Toilet at Lowes.com ).

    It seemed fine at first, but then started to have the same exact problem. The most annoying thing about this Kohler toilet versus the one I replaced is that the opening at the bottom of the bowl is oval (not round) and therefore no plunger fits properly over it. Plus, when I do manage to get the plunger in a position that seems to work, it seems a lot of the air being pushed is being pushed into the water jet hole in that area, and not into the drain line. So I wind up having to snake it to clear it. And I feel like I can't even get the snake in as far as I want, but it does manage to clear. But again, a few days later, it will clog again.

    I don't understand how two different toilets could have the same exact problem.

    Could it be something OTHER than the toilet(s) that is the cause of this problem?
    What are those possible causes?

    Thanks for any help you can provide!

  • #2
    Re: Toilet always clog

    What toilet paper brand are you using?

    Comment


    • #3
      Re: Toilet always clog

      if the auger is clearing the problem, then it's real local. 2.5' of toilet and another 3.5' of pipe with a 6' auger.

      1.28gpf is not helping the problem. nost toilets will allow you to hold the handle and get a longer stronger flush. see if that helps.

      is the piping cast iron or plastic?

      rick.
      phoebe it is

      Comment


      • #4
        Re: Toilet always clog

        Originally posted by Flux View Post
        What toilet paper brand are you using?
        I know that is typically the first question when clogs are concerned, but please know we've been using the same type of paper in all three toilets for 13 years and this is the only toilet that has a problem. We use Wegman's (store brand) quilted paper.

        Thanks!

        Comment


        • #5
          Re: Toilet always clog

          Originally posted by PLUMBER RICK View Post
          if the auger is clearing the problem, then it's real local. 2.5' of toilet and another 3.5' of pipe with a 6' auger.

          1.28gpf is not helping the problem. nost toilets will allow you to hold the handle and get a longer stronger flush. see if that helps.

          is the piping cast iron or plastic?

          rick.
          I have heard that the 1.28 could be part of the problem, but I think the A.S. toilet I had before it was 1.5gpf that had the same issue. But, yes, it can seem to help if you hold the lever down until the bowl is completely empty, but I'm not certain that is 100% effective.

          If I'm able to get more than 3 feet of snake into the drain, I'd be surprised, so it's not going in there far.

          The piping is PVC.

          Comment


          • #6
            Re: Toilet always clog

            Does your toilet sit on an offset flange?

            Comment


            • #7
              Re: Toilet always clog

              Originally posted by Flux View Post
              Does your toilet sit on an offset flange?
              No.

              Comment


              • #8
                Re: Toilet always clog

                Did you use a horned wax ring, and was there one when you pulled the old toilet?

                Comment


                • #9
                  Re: Toilet always clog

                  Originally posted by Flux View Post
                  Did you use a horned wax ring, and was there one when you pulled the old toilet?
                  A pro installed it (twice, actually). I know he used a new ring each time, but I didn't notice if it had a horn or not. (and he could not explain why this keeps happening either. his only thought was the low gpf.) (It was installed once when I bought it, then we had the floors replaced, so it had to be removed and installed again.)

                  Comment


                  • #10
                    Re: Toilet always clog

                    Originally posted by adamw View Post
                    A pro installed it (twice, actually). I know he used a new ring each time, but I didn't notice if it had a horn or not. (and he could not explain why this keeps happening either. his only thought was the low gpf.) (It was installed once when I bought it, then we had the floors replaced, so it had to be removed and installed again.)
                    Did you buy the house new? Who was the builder?

                    Comment


                    • #11
                      Re: Toilet always clog

                      Pa would mean basement-is it unfinished.....

                      Is it possible the you could take a picture of the piping from underneath and post it?

                      Comment


                      • #12
                        Re: Toilet always clog

                        Originally posted by Mark7 View Post
                        Pa would mean basement-is it unfinished.....

                        Is it possible the you could take a picture of the piping from underneath and post it?
                        I think he's in my area, and it always seems as though the majority in our area has their basement finished. But then again, I'm speculating.

                        Comment


                        • #13
                          Re: Toilet always clog

                          do u use dental floss or have young children,,,,,,?????

                          Comment


                          • #14
                            Re: Toilet always clog

                            I would have the offender try a different toilet and see if it stops up too

                            Comment


                            • #15
                              Re: Toilet always clog

                              Yes, I bought the house new. Ryan Homes.
                              Basement is finished, but that drain is above the drop ceiling, so it can be accessed. I can do a picture later tonight if you really think it would be helfpul.
                              Yes, I have children and we of course use floss, but not in that room. The children are not stuffing anything in there they shouldn't.
                              I picked out the original toilet and bought it myself. I bought it back in August, so I'm sure I'm past the return window. Plus, can a toilet even be returned once it has been used? I'm wondering if an email to Kohler would be useful.

                              Thanks for the input guys, please keep it coming!

                              Comment

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