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Micro Seesnake

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  • #16
    Re: Micro Seesnake

    Anyone that has a black head on thiers can let us know if it is plastic or metal. Mine has not broken yet but it is the plastic orange one. All pictures of them show the black head on them now.
    info for all: http://www.hoistman.com http://www.freeyabb.com/phpbb/index....wwtoolinfoforu --- "I like long walks, especially when they are taken by people who annoy me."

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    • #17
      Re: Micro Seesnake

      I would be surprised if any of them has a metal camera head. Even with the plastic head the wand can barely hold its on weight beyond about 24". Imagine with the metal head what it would do.

      I think anyone who would compare the build quality of the micro to other SeeSnake products would be making a mistake. It is obvious the Micro was built to provide an affordable alternative to much more expensive scopes.

      Mark
      "Somewhere a Village is Missing Twelve Idiots!" - Casey Anthony

      I never lost a cent on the jobs I didn't get!

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      • #18
        Re: Micro Seesnake

        Mark, an aluminum head would probably be lighter and deffinetly stronger than plastic. On the micro subject, when will the extensions be available. They are backordered everywhere right now.
        info for all: http://www.hoistman.com http://www.freeyabb.com/phpbb/index....wwtoolinfoforu --- "I like long walks, especially when they are taken by people who annoy me."

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        • #19
          Re: Micro Seesnake

          Titanium would probably be more corrsion resistant than aluminum and lighter even yet. I think the problem is had Ridgid brought the micro out at $1,000 + no one would have looked very hard at it. It seems there will always be that balancing act between build quality versus afordability. Oddly enough for some applications the micro offers a better view than a $2,000 borescope but is not as durable. So I guess the question will always be where do you forget the cost and buy the quality?

          Mark
          "Somewhere a Village is Missing Twelve Idiots!" - Casey Anthony

          I never lost a cent on the jobs I didn't get!

          Comment


          • #20
            Re: Micro Seesnake

            Originally posted by MicroMan View Post
            Hello everyone,

            I am the product manager for the See Snake micro. You probably want to steer clear of pushing the camera head all the way through a toilet trap. You would likely have to use a significant amount of force, which could lead to damage. Even if you worked your way through the trap, it may be extremely difficult to pull it out. Unfortunately, in tight spaces like these, the camera head is going to bear the brunt of whatever force you are using to push or pull on the cable. Do not yank on the cable or use excessive force to insert or bend the cable.

            I can assure you that we will stand by our warranty on this product like any other Ridgid product. If you feel that your problem was caused by a defect in material or workmanship, contact an authorized service center or our tech service department

            Talk to you soon!
            give me an address and I`ll get it sent in
            http://www.all-clear-sewer.com/

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            • #21
              Re: Micro Seesnake

              Send that back to the
              Ridgid Factory Service Center
              321 Sumner Street
              Elyria, Ohio 44035.

              They'll take a look at it and get you fixed up.

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              • #22
                Re: Micro Seesnake

                thanks!

                ACS
                http://www.all-clear-sewer.com/

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                • #23
                  Re: Micro Seesnake

                  Hey Jeff, still checkin up on the forum now that you are out in the sales force Thanks for the reply.

                  Originally posted by silverbullet View Post
                  Send that back to the
                  Ridgid Factory Service Center
                  321 Sumner Street
                  Elyria, Ohio 44035.

                  They'll take a look at it and get you fixed up.

                  Comment


                  • #24
                    Re: Micro Seesnake

                    Same problem here, and with only minimal home use. If this is intended to be a professional tool, they've seriously missed the mark. I would be very embarassed to have my equipment fall apart while I'm on the clock.

                    Otherwise it's a great tool!

                    For new users, I recommend taping the end of the head so the 90 degree edge doesn't get caught when you're pulling it out of the hole.

                    I'll be sending mine in for repair, also. Hope they can keep up with demand since we need it for other work!

                    Comment


                    • #25
                      Re: Micro Seesnake

                      Originally posted by Josh View Post
                      Hey Jeff, still checkin up on the forum now that you are out in the sales force Thanks for the reply.
                      Yep, when I remember or think about it I come over here and take a look around and help where I can.

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                      • #26
                        Re: Micro Seesnake

                        ToolUp just emailed that Rigid is shipping the extensions. They have twenty on the way, more will be shipped tomorrow. I'm 51st on the list!
                        Last edited by wptski; 07-24-2007, 09:49 AM.

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                        • #27
                          Re: Micro Seesnake

                          I am a buyer! As soon as someone tells me they fix this!

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                          • #28
                            Re: Micro Seesnake

                            hey ive got the orange one (color blind too, i also thought it was red) and i finally got a chance to use it on a job. it was snapped in the case it comes in. i didnt even get a chance to use it for $$. i took it back to the place i bought it at and they said to take it up with ridgid cause it was to new and they didnt have parts for it yet. i just bought it less than 90 days ago. so what do i do with it? just send it in? do i need a rma# or anything? is there another place in az i can get it repaired?

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                            • #29
                              Re: Micro Seesnake

                              a co worker just got one and the head is black ,is this a new one or is the orange one new .
                              Charlie

                              My seek the peek fundraiser page
                              http://observatory.mountwashington.o...nal&fr_id=1040


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                              new work pictures 12/09
                              http://public.fotki.com/hvachawk/

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                              • #30
                                Re: Micro Seesnake

                                I sent mine too

                                Ridgid Factory Service Center
                                321 Sumner Street
                                Elyria, Ohio 44035.


                                i got a E mail the other day from em too. I think they are gonna do something but I cant say just what? I hope to see some SS on it when it comes back????
                                http://www.all-clear-sewer.com/

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