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Troublshoot: Blinking Screen on Power up

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  • Troublshoot: Blinking Screen on Power up


    I have had my Ridgid microExplorer for a couple years now but rarely use it. However, when I have used it I've found it to be a very valuable tool. Recently, I attempted to turn on the microEXPLORER and upon turning it on, I only see a blinking screen of different solid colors(blue,orange,white,black). My son had attempted to load the new firmware from the Ridgid site but it is not identifying that it is connected via the usb cable.

    If anyone knows anyway to fix this issue or has had a similar issue, please don't hesitate to reply.

    Thank you.

  • #2
    Re: Troublshoot: Blinking Screen on Power up

    Unfortunately once it goes into the “color cycle” mode, the only way to fix it is to send it back to the factory. We will need to reprogram, and add the newer firmware. Send it back to:
    The RIDGID Factory Service Center, 321 Sumner Street, Elyria, Oh 44035