Thawed this house at least 5 times. Frozen main line every time about 20' out from house on the way to septic tank at 50'. First one or 2 times for previous owner, last 3+ times for current owner. It is getting embarrassing that I cannot keep this line open. Darn line is only 12-15" deep where it freezes; it goes out in drive where grade falls away. Arrived at 11:00 pm last night for latest call, forgave the after hours charge as these folks have alredy paid over $1K this season. They come up every week or 2, perfect to let it freeze. Talked the guy through it on the phone he was so close; I ate through max 2' of ice after he gave up and told me to drive. More time to chain up and get to it than to thaw it. They will dig and redo drive this summer, want me to do it, plan on diving line deep and blueboarding and heat taping but it is a pain as foundation, piers for deck all in the way. If this house was occupied full time they would never have a problem. I plan on digging it bomber so no prob ever, and billing appropriately. I really want to take care of these people as they are so stand up, just want their house to work. Thanking me for driving out at night, etc. Darn thing is just not fixable; I fear I will do all and still probs. Thoughts?
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