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General is not very well known for their customer service. Ridgid is even able to keep finicky customers like Steve happy. The biggest testimonal of all imo is the 18' rootball that Steve pulled out with his 7500. If it can do that than that small motor is more than enough torque. Ridgid should post a picture like that in the cleaner magazine with Steve. That would be a great ad.
I think Ridgid's closest drum competitor is Spartan. I got a 1065 cheap but if I had to pay for a drum machine I would get the 2001 because it has a drum brake. This is a huge advantage but someone smarter than I, said the 2001 isn't as durable as the 1065.
Any experience with Marco's they have drum brakes, we used to use the PF-80's and 90's 1/2 HP motors, their CS isnt as good as ridgid but whose is? If you need parts for anyone other than Ridgid you need to really hunt it down!