There is nothing worse than one company that makes the industry look bad. I have heard a few stories about dishonest plumbing companies coming out of different states. There have been several stories over the last week of plumbing companies that will tv a line that has severe damage and then show that to several home owners and tell them they need their sewer lines replaced. When in fact there was a grease or root clog that was easily remedied. Once they are caught they play it off like an accident and they showed the wrong tape and are every sssoooooooo sorry. Most plumbers and drain cleaners are honest and work too hard to be put down by a few bad eggs. I think most of you will agree that word of mouth can make or break a business. I have home owners calling me every day asking who a good plumber is in their area to apply our product but they usually ask if I know about the professionalism or customer service and most importantly if they are honest. All too often shifty contractors and plumbers make it hard for a new company to start out. Unless buy a business that’s been around for fifty years. I have even seen companies sold off and the new owner will keep the name because of brand recognition. The name of the company will be the founder’s last name. The new owner will run it into ground with poor service and broken promises ruining the family’s name. So I want to give a big thanks to the professionals on this forum I have become a big fan of you guys. Giving advice to the average Joe or the 25 yr pro, you guys maybe up to your elbows in crap but there is honor in it.
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