Had a call for a stuck cable. The homeowner rented a drum machine to clear the 4" sewer at his store. After kinking the cable in a couple of spots and getting it stuck, he called us. After some difficulty, we were able to remove the cable (without kinking it). He was into a heavy root mass. When he saw our leather gloves with the steel palm he said " I should have had a pair of those, my fingers got caught in the cable". Yikes. I also put the camera down the drain and found an old diving weight. About 10 yrs ago the store was a s**** shop. I don't know how the weight got down the drain but I do know it will be the most expensive weight he ever purchased. I don't think these machines should be rented out or atleast have some type of training before you are able to rent one. It was also undersized for a 4" drain with heavy roots, a 1/2" cable with no auto feed. Hopefully the homeowner learned a lesson.
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Homeowner and augering