Today starts with a simple toilet clog call. Get to job and customer shows me to the bath I spy a box store closet auger sticking out of a toilet full of recycled refried beans. The customer had gone all boy scout and tied the cheap POS auger into a knot unable to pull it out. I said you failed to mention this when you called and will have to charge more for this job rather than the estimate given to clear toilet over the phone. Guy gets all up in my arse says I am gouging him I nicely tell him that I have better things to do hand him a pair of rubber gloves and said you can finish what you started. wish you could have heard his wife start in on him as I walked out. I dont know about everyone else but the damage I been seeing lately from the DIY crowd is growing.
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