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  • rooter rick to the rescue

    getting tired of all the unqualified, overpriced companies and it's time to put them on notice.

    we all have them and know them by name in our community.

    so today i get a call from a referral. they asked me if i clear stoppages that are in the street? of course as long as it's just your house and not a city main issue.

    they had rescue rooter there today and after 1 hour of cabling and 2 different supervisors show up to sell them a jetting job and liner job. they still have a main line stoppage.

    they wanted $1640 to jet approx. 40' of pipe. but they gave her a discounted price of $1200 if they do it within 24 hours.

    they wanted $9200 to install a liner but would credit the jetting if they did the liner. amazing is that they quoted these prices, but haven't camered the line to see the problem since the line is still plugged up.

    so i showed up to look at the job and told the customer i could clear the line and get it running. gave her a price under $200 to clear the line.

    needless to say, i did as i said and cleared the line with my 1.25'' cable and 3.5'' cutters. stoppage was at 6' in past the 2 way cleanout. pretty simple job once you know what direction to go in the 2 way c/o.


    this is the second time in 2 days that i'm being called about this company.

    the one yesterday was a guy who was charged $5000.00 for an 8 hour, 3' repair they said would take 3 days he felt taken.

    once i hear the name of the company, i already know the outcome of the job.

    rick.
    phoebe it is

  • #2
    Re: rooter rick to the rescue

    Originally posted by PLUMBER RICK View Post
    getting tired of all the unqualified, overpriced companies and it's time to put them on notice.

    we all have them and know them by name in our community.

    so today i get a call from a referral. they asked me if i clear stoppages that are in the street? of course as long as it's just your house and not a city main issue.

    they had rescue rooter there today and after 1 hour of cabling and 2 different supervisors show up to sell them a jetting job and liner job. they still have a main line stoppage.

    they wanted $1640 to jet approx. 40' of pipe. but they gave her a discounted price of $1200 if they do it within 24 hours.

    they wanted $9200 to install a liner but would credit the jetting if they did the liner. amazing is that they quoted these prices, but haven't camered the line to see the problem since the line is still plugged up.

    so i showed up to look at the job and told the customer i could clear the line and get it running. gave her a price under $200 to clear the line.

    needless to say, i did as i said and cleared the line with my 1.25'' cable and 3.5'' cutters. stoppage was at 6' in past the 2 way cleanout. pretty simple job once you know what direction to go in the 2 way c/o.


    this is the second time in 2 days that i'm being called about this company.

    the one yesterday was a guy who was charged $5000.00 for an 8 hour, 3' repair they said would take 3 days he felt taken.

    once i hear the name of the company, i already know the outcome of the job.

    rick.
    Why not call the D A ? THIS IS FRAUD !!
    I can build anything You want , if you draw a picture of it , on the back of a big enough check .

    Comment


    • #3
      Re: rooter rick to the rescue

      Rick, how can you say "I can clear the line for $200 bucks" before even getting a camera or a cable in the line? (sounds like you got lucky)

      Good job saving those folks from getting screwed.

      Comment


      • #4
        Re: rooter rick to the rescue

        actually it was less than 200

        pretty simple. ask questions and look at company that said they couldn't do it.

        people have lived there 20 years and the last time they had an issue was 3 years ago they told me.

        plus once you know the reputation of the company before you, you already know it's snake oil.

        rick.
        phoebe it is

        Comment


        • #5
          Re: rooter rick to the rescue

          Yep sounds like the Rescue Rooter I know.
          ANYONE CAN TAKE THE HELM WHEN THE SEA IS CALM.

          Comment


          • #6
            Re: rooter rick to the rescue

            read for yourself similar reviews from others.

            http://www.trustlink.org/BusinessPro...x?ID=205812483

            rick.
            phoebe it is

            Comment


            • #7
              Re: rooter rick to the rescue

              I'm glad to see you out there Rick.
              Thanks for your positive input this morning during our discussion.

              I don't understand it...How people work and all.

              Comment


              • #8
                Re: rooter rick to the rescue

                We have the same crooks here there all over the place, there was one last week that charged an old women $1750.00 to install a fixmixer tap over a kitchen sink and there are another crowd that comes to the job putting a camera down the sewer but not allowing the client to see the monitor and saying that the pipes need renewing and having their crew waiting out in the street to start the job.

                Tony

                Comment


                • #9
                  Re: rooter rick to the rescue

                  These sales guys are highly trained professional salesmen first and plumbers second. The client has an option to say NO and get a second opinion. Is it just lazyness that allows them to sign up after the slick sales pitch? Has their hand been forced? The fraud business is nearly as big as the porn business and there is a sucker born every day. Everyone has a choice!
                  Regards, Bill

                  The definition of Insanity: "Doing the same thing over and over expecting a different result."
                  Albert Einstein

                  Comment


                  • #10
                    Re: rooter rick to the rescue

                    "rooter rick to the rescue"



                    Comment


                    • #11
                      Re: rooter rick to the rescue

                      I here ya. I was at a call Sunday. After another national chain was there Friday. @#@# Rooter charged the customer $658 to snake and camera 53’ of line and said it was clean. Total time there was 1 ½ hour according to the customer. Sure **** I get a call Sunday please help. I go over and camera the line before I start to see what the tech did or didn’t do? LMFAO the tech only move stuff around to get things flowing. All the roots were still in the line and were not ever cut so I jetted it and camed again. I gave the customer the bill and a DVD of before and after. I was even given a $55.00 dollar tip.

                      Sent From The StoolBus

                      www.appletondrainandsewer.com

                      Appleton WI, 54915
                      1-920-284-7471

                      Comment


                      • #12
                        Re: rooter rick to the rescue

                        Had a call last week. Another rooter company wanted big bucks. Need to dig the line same sales pitch. It was a long run to the septic tank about 160 feet. Only access was to pull the toilet. Quoted them $900 not including camera and jet if needed or digging.
                        Did the whole job for $475 included camera & Pipe location to have an excavator installs outside clean out.
                        Rooter companies are crooks they charge high rates and don't care if you don't call back beacuse there is more customers "suckers" out there.
                        Fair price honest work gets you more customers. I really don't mind price shoppers any more because 95% of them call back guess my rates are not that bad then
                        Last edited by UnClogNH; 05-26-2010, 05:42 PM.
                        Rod
                        MT. Washington Sewer & Drain Cleaning
                        Serving Berlin, NH and North Conway, NH areas
                        http://unclognh.com
                        http://mtwashingtonseweranddrainclea...m/default.aspx

                        Charging less does not mean more call volume it just means you have to work harder to reach your goals.

                        Comment


                        • #13
                          Re: rooter rick to the rescue

                          I live in a small community and have never seen gouging like I read in the link that Rick Posted

                          We had a company recently come in from a larger area and was charging $1500-$1800 for a 40 gal gas water heater changeout without code upgrades.... They made it 30 days before they closed their office and went back to the big city

                          Comment


                          • #14
                            Re: rooter rick to the rescue

                            Originally posted by PLUMBER RICK View Post
                            getting tired of all the unqualified, overpriced companies and it's time to put them on notice.

                            we all have them and know them by name in our community.

                            so today i get a call from a referral. they asked me if i clear stoppages that are in the street? of course as long as it's just your house and not a city main issue.

                            they had rescue rooter there today and after 1 hour of cabling and 2 different supervisors show up to sell them a jetting job and liner job. they still have a main line stoppage.

                            they wanted $1640 to jet approx. 40' of pipe. but they gave her a discounted price of $1200 if they do it within 24 hours.

                            they wanted $9200 to install a liner but would credit the jetting if they did the liner. amazing is that they quoted these prices, but haven't camered the line to see the problem since the line is still plugged up.

                            so i showed up to look at the job and told the customer i could clear the line and get it running. gave her a price under $200 to clear the line.

                            needless to say, i did as i said and cleared the line with my 1.25'' cable and 3.5'' cutters. stoppage was at 6' in past the 2 way cleanout. pretty simple job once you know what direction to go in the 2 way c/o.


                            this is the second time in 2 days that i'm being called about this company.

                            the one yesterday was a guy who was charged $5000.00 for an 8 hour, 3' repair they said would take 3 days he felt taken.

                            once i hear the name of the company, i already know the outcome of the job.

                            rick.
                            The first scenario sounds like a bait-and-switch, mish mash of baloney to try and fool a homeowner that's undereducated about the work & market for it in their area.

                            However, on the second one, I'm not so sure. What happens if it took 3 days? Would the guy still feel "taken"? Contract work is contract work. Once it's all ironed out, the contractor should have the desire to get after it and complete the job under schedule. If he/she doesn't then it can easily go the other way.

                            I've hit home runs and lost my azz on contract work.

                            J.C.

                            Comment


                            • #15
                              Re: rooter rick to the rescue

                              Originally posted by JCsPlumbing View Post
                              The first scenario sounds like a bait-and-switch, mish mash of baloney to try and fool a homeowner that's undereducated about the work & market for it in their area.

                              However, on the second one, I'm not so sure. What happens if it took 3 days? Would the guy still feel "taken"? Contract work is contract work. Once it's all ironed out, the contractor should have the desire to get after it and complete the job under schedule. If he/she doesn't then it can easily go the other way.

                              I've hit home runs and lost my azz on contract work.

                              J.C.
                              jc, there's more to it than the little bit i wrote.

                              think about it. if the customer is led to believe it was a big 3 day job, then they would feel like it might be a big expensive job. but if all they did was remove their broken cable and install a cleanout at the spot they opened to remove their cable, 5000 for a days work is a lot of money for 2 guys with minimal material.

                              remember if they cleared the line and didn't break their cable, they wouldn't be there selling him the 5000 repair/ co.

                              they wouldn't try to remove their cable with a retriever or another snake.

                              i know if the owner had a choice to remove the cable, he would of gone that route. he wasn't given a choice.

                              rick.
                              phoebe it is

                              Comment

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