Got sewer call, poop backed up in floor drain, main line standing full, explained to wife floor drain was not the problem that it was text book main blockage. she said o.k. I cleared the main (tons of wipes and tampons, minor roots) but floor drain wouldn't go, (laundry tub also ties in) and tell them it will be more to clear that line. Well the husband goes off the wall of how im ripping him off, that the only problem he had was the floor drain and the main was great, and he's not going to pay. I tried my best to explain that he doesnt poop down the laundry tub and how else would solid waste and up on the floor but I couldnt get it to click so I walked. I do have invoice signed for main line cleaning and pictures and video of basement floor, main line, roots and tampons. What would you do?
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What would you do.