Went on a job last night and got hung about 35' out I was in a basement drain going through a 4" trap with a spring leader and a small 4 blade cutter on my 3/4" general cable in my RidGid 7500. It would not come out when I flipped the auto feed in reverse it just torked the cable down. I tried pulling the cable no good, so I had to flip the motor in reverse and it started to come so I flipped the motor back and no good. I had to bring the whole cable out in reverse it was so hard the cable flipped over in the drum and it was an almost new cable. I had only had the 7500 do that on one other job a factory drain with a broke tile. Back to last night when I got the head out the leader head and cable had 5 ft. of wire roots on it. The owner seen it and said the last time I had cleaned it out was 27 years ago. I remember I use to have to clean it every 3 years. It had to have been stopped up for years as long as it seeped out he just let it go,like a lot of my customers are doing.Well 4 hours later and a hole hand dug down to the pipe out side I had a clean line, a large pile of roots, and a new cable that will never work again. Most drillers around here charge for a damaged cable, I never have in the past, but I cant afford to lose a $ 300 cable every time I clean a drain as more people start having there drains cleaned again. What do you guys say charge for the broken cable or not. He is a distant neighbor he lives about a mile and a half from me on the road to town but we don't talk much, I just know him and we never run in to each other. I'm leaning toward charging him and just figuring on not getting paid as he is kind of a hot head.
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