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  • Rid rep broke my camera

    well Ted I tried to be nice TED

    had you at my workers home to look at my L100 that was purchased on 7-23-2019 due to concerns of the cable looks like it was Comming apart on the inside.

    you bent the pushrod and kinked it. you said you would give me you old one in a few weeks.
    I said I would let you know.
    ​​​​​​now the kink you put in my push rod has made it unusable.

    ​​​​​​And now you are lying you *** off!!!!!!

    who is in charge and where do I send the video of TED breaking my push rod.
    This is bull ****.

    question is will this post be pulled.......
    I do have pictures and 1080 video or this lying *** TED rep............
    Sent From The StoolBus

    www.appletondrainandsewer.com

    Appleton WI, 54915
    1-920-284-7471

  • #2
    Sent From The StoolBus

    www.appletondrainandsewer.com

    Appleton WI, 54915
    1-920-284-7471

    Comment


    • #3
      wow offer to make my camera shorter?
      what shall I do?
      I think a replacement push rod is called for, but hey I didn't break this one you did.
      the 2 that were broke or worn out are at AJ Coleman getting repaired and paid by me.
      Damaged by you and a new push rod is what is and should be done. not cut short and returmed....
      Sent From The StoolBus

      www.appletondrainandsewer.com

      Appleton WI, 54915
      1-920-284-7471

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      • #4
        oh still love my seesnakes
        325 pluss
        L100 x3
        D65
        D30
        Sent From The StoolBus

        www.appletondrainandsewer.com

        Appleton WI, 54915
        1-920-284-7471

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        • #5
          so much for customer service and warenty when the rep break breaks it......
          Sent From The StoolBus

          www.appletondrainandsewer.com

          Appleton WI, 54915
          1-920-284-7471

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          • #6
            Originally posted by appletondrain View Post
            so much for customer service and warenty when the rep break breaks it......


            What was he doing using your reel? How did he break it?

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            • #7
              he came to look at my cable and started to bend it untill it snapped.
              WTF
              Sent From The StoolBus

              www.appletondrainandsewer.com

              Appleton WI, 54915
              1-920-284-7471

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              • #8
                http://www.all-clear-sewer.com/

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                • #9
                  local rep is a joke and his boss doesn't even want to see the proof of his useless employee breaking my equipment. So much for Ridgid the American brand.
                  Sent From The StoolBus

                  www.appletondrainandsewer.com

                  Appleton WI, 54915
                  1-920-284-7471

                  Comment


                  • #10
                    That stinks. For how much these things cost it may be worth going to small claims court. That's some horrible customer service. I wouldn't take a re-termination either.

                    Comment


                    • #11
                      I have asked my attorney,
                      he said to file a claim with the video I showed him he said it and open and shut case.

                      Tha fact still remains
                      Ridgid customer service had taken a big **** dive.

                      now this is not including others repair shops.
                      the ones I have dealt with are great.
                      but to get the big marketing company !! RIDGID!!
                      to stand by and correct the ***** service
                      ​​​​from the local rep TED in my area.
                      or even want to see the video is down right piss poor service and management.

                      maybe I should contact seeteck directly.
                      That's what I had to De last time I had defective cable.

                      Ridgid told me to piss off more or less.
                      Got seeteck involved and all of a sudden there was a batch of defective push rod and yours was in that Bach.
                      repaired free of charge......

                      Sent From The StoolBus

                      www.appletondrainandsewer.com

                      Appleton WI, 54915
                      1-920-284-7471

                      Comment


                      • #12
                        I got in on the bad K-60 clutches and bought 5 of them and was never offerd anything. I had to find out from the internet that they had a bad run. Just like the brush eating K-7500`s that I have to keep rebuilding. Some times name means nothing in todays world.
                        http://www.all-clear-sewer.com/

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                        • #13
                          I can understand
                          Sent From The StoolBus

                          www.appletondrainandsewer.com

                          Appleton WI, 54915
                          1-920-284-7471

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                          • #14
                            19 Days and yet not a single response by RIDGID.
                            Sent From The StoolBus

                            www.appletondrainandsewer.com

                            Appleton WI, 54915
                            1-920-284-7471

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                            • #15
                              still no response from Ridgid.

                              ​​​​​​......
                              Sent From The StoolBus

                              www.appletondrainandsewer.com

                              Appleton WI, 54915
                              1-920-284-7471

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