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Energy Kinetics System 2000?

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  • #31
    Re: Energy Kinetics System 2000?

    We have been installing System 2000 for 30 years now. Managers almost never fail. EK does not want un-trained un-qualified people working on their systems so if you are not an authorized dealer you are not going to get much information from them.
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    • #32
      Re: Energy Kinetics System 2000?

      Originally posted by 4wheelcycle View Post
      I have had a System 2000 since 1994 - 17 years. The original steel boiler and the electronic master control are both performing perfectly. I am in NH with a local heating system design temperature of -15 F.

      My oil use dropped significantly when I installed the System 2000 after 17 years with the original boiler that was installed when we built our house in 1977. It is a very quiet system and gives us unlimited hot water with fast recovery.

      My only problem with the System 2000 has been with the zone valve that serves our finished basement loop. The water returns very cold, especially for the first call in the morning. This causes the zone valve to operate frequently and results in frequent motor burn outs, about eight in 17 years. Recently, the whole valve (internal rubber parts) deteriorated and stuck closed. A new design valve was installed and it became stuck internally after one month. This happened on a 0 degree F evening and resulted in frozen pipes and about $1,000 in plumbing and valve repair costs!!!!!

      I am now ready to replace the System 2000 just to get away from the zone valve setup. I have looked at a Buderus G115WS, but I think I may actually go for a new System 2000. If I go with the System 2000 I will specify that it be configured with all circulator pumps and NO zone valves.
      It is our cold basement loop (slab on grade, walk-out basement) that is causing the problem. We still have the original zone valves and motors (17 years!) in the upstairs and hot water zones.
      Did system 2000 pay for the loss from their defective heating system that actually caused this damage?
      I am planning to install system 2000-should I or not? What do you recoment?

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      • #33
        Re: Energy Kinetics System 2000?

        Originally posted by dm_lmt View Post
        I own an energy kinetics system 2000. don't listen to anyone else. this system is a TOTAL piece of crap. I hate the damn thing. Every year I need to have someone fix the piece of crap. The system manager works for about a year - then you need to replace the thing - $500. No companies service the piece of crap. Call Energy Kinetics - but only 9-5 M-F. They are never available. I would rather heat my house with a hair dryer. This company should be embarassed to say "made in USA" don't believe anyone else - THIS SYSTEM IS A PIECE OF ****
        Why the 5 yr warranty did not cover this expense?

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        • #34
          Re: Energy Kinetics System 2000?

          Originally posted by dm_lmt View Post
          I own an energy kinetics system 2000. don't listen to anyone else. this system is a TOTAL piece of crap. I hate the damn thing. Every year I need to have someone fix the piece of crap. The system manager works for about a year - then you need to replace the thing - $500. No companies service the piece of crap. Call Energy Kinetics - but only 9-5 M-F. They are never available. I would rather heat my house with a hair dryer. This company should be embarassed to say "made in USA" don't believe anyone else - THIS SYSTEM IS A PIECE OF ****
          Why the 5 yr warranty did not cover this expense?
          I am planning to install this so are you recommending not to do?

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          • #35
            Re: Energy Kinetics System 2000?

            Originally posted by dapoppa View Post
            If you have to replace the manager every year and you're being charged for it, #1 the service company is ripping you off big time, #2 you must have a big "S" on your forehead. Who else would pay $500 a year for a product with a warranty on it?
            that warranty is a limited 5 yr-so may be they did not cover using the term limited-you need to prove annual service was done-may be this happened.

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            • #36
              Re: Energy Kinetics System 2000?

              that warranty is a limited 5 yr-so may be they did not cover using the term limited-you need to prove annual service was done-may be this happened.

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              • #37
                Re: Energy Kinetics System 2000?

                I too have had the same problem with the Energy Manager after 1 1/2 year old system. The inner board fried bigtime..(whatta smell). Was told it was lightening or a electricity spike was the cause however I have whole house surge prtection and the day it fried there wasn't any lightening. Installer is working with me on the situation. Cost of new Manager and labor about $1,200. In the process of communications with the Energy Kinetics (again) and installer. on a good note the system has saved us $$$ in oil. Anyone out there have similar problems with the Manager? And a resolve?

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                • #38
                  Re: Energy Kinetics System 2000?

                  Ive installed 3 new boards on the same boiler. How much money do you think those people are saving?

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                  • #39
                    Re: Energy Kinetics System 2000?

                    Have you called Tech Support about this? If the manager has been replaced 3 times there's more to this than meets the eye.

                    Any manager that fails has at least a core credit on return to EK, unless it's been totally destroyed. You don't have to prove it's been serviced every year.

                    Energy Kinetics backs the warranty, not the service provider. They are the middleman.

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                    • #40
                      Re: Energy Kinetics System 2000?

                      I am not a plumber or heating expert. We have had a System 2000 installed in a newly built house in 2001. Most of the houses in our development did the same. The systems are maintained. During the first years everything was fine, but over the last two years we have had repairman in often, the last time 3x in 12 weeks. We have replaced boards, motors and now the energy manager. After asking around I know of three of my other neighbors all have had problems. One has received a quote from our local oil dealer/service company for a completely new systems and I am doing the same. I cannot speak for how they were installed, since I have no experience with heating systems. WHen it worked the system was fine... quite and efficient. It seems that after 10 years the whole thing just fell apart.

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                      • #41
                        Re: Energy Kinetics System 2000?

                        Are these systems installed with chimneys or sidewall venters? I've seen pictures of some installs in parts of Mass with sidewall vent kits that don't even come close to being installed correctly.

                        I used to install System 2000 (over 60 of them) and never had any problems beyond normal wear. My own is 16 years old and has survived power surges and generator power with no ill effects. The original relay board did fail a few years ago but that's been it. Several acquaintances have been installing them for years and swear by them. I would guess that either the current oil company doesn't know much about them or prefers to recommend a dumber boiler so the techs with not much experience can work on them.

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                        • #42
                          Re: Energy Kinetics System 2000?

                          Originally posted by Livy222 View Post
                          I am not a plumber or heating expert. We have had a System 2000 installed in a newly built house in 2001. Most of the houses in our development did the same. The systems are maintained. During the first years everything was fine, but over the last two years we have had repairman in often, the last time 3x in 12 weeks. We have replaced boards, motors and now the energy manager. After asking around I know of three of my other neighbors all have had problems. One has received a quote from our local oil dealer/service company for a completely new systems and I am doing the same. I cannot speak for how they were installed, since I have no experience with heating systems. WHen it worked the system was fine... quite and efficient. It seems that after 10 years the whole thing just fell apart.
                          This is exactly what I always hear about this system.

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                          • #43
                            I stumbled upon this forum and felt compelled to post. In my experience, Energy Kinetics System 2000 (EK1) has been rock solid - reliable, and efficient. I am a homeowner, and an engineer - so I do most installation and maintenance myself. I don't perform the maintenance on my burner because I don't have the test equipment or experience to do it right, but I am very familiar with the equipment and how it operates. I'm adding a fourth zone myself, to support a small addition - it's very simple to do so on this system.

                            I also live in Connecticut. We have pretty harsh winters here, as well as hurricanes, etc. We've lost power for multiple days three times in three years. I've run both an old Generac and new Honda generator in these times - never had an issue with the EK1 being powered off these.

                            When I bought my house in 1999, the Energy Kinetics EK1 with a Beckett Burner was about three years old - converted over from electric heat by the previous owner. The system originally was direct vent. We didn't like the fumes being exhausted at ground level, so we installed a Duravent stainless chimney, and I converted the old direct vent to a fresh air intake for the boiler (using new pipe, of course). This provides fresh air for combustion without having any drafts in the basement.

                            Like any oil appliance, it requires an annual cleaning and tune up - which is a new oil nozzle and a filter at the oil tank, and adjustments to ensure proper combustion. This is the same as any oil burner.

                            Over 15 years, our oil consumption has been between 700 and 890 gallons of oil per calendar year -the lesser amount for milder winters. Five people, two teenagers who take endless showers. 1300 square foot ranch with R11 walls and R13 ceiling and 40 year old double-pane windows. Therrnostats are set at 68 to 70 degrees. I think that's pretty good - but I'm not an expert.

                            So - it's been 15 years since we've lived here, and the EK1 is 19 years old. We've had one System Manager board fail - and I am hard pressed to remember the cost, but I swear it was less than $200. At that time, it was maybe six years old. Other than that, the only thing that has been replaced is a $10 air bleeder that was leaking water - I bought it at the local Home Depot. I've used three different dealers over the years, and all three of them have had no issue with maintaining it. All of the controls appear to be off-the-shelf parts, used on plenty of other brands. The exception is the control manager circuit board, and the plate-style heat exchanger. These exchangers are more popular now with Geothermal systems.

                            I went to electronics school (in the dark ages) - the System Manager control board (mine is the original version) is not overly sophisticated. It's not like there's a PC running on your furnace -it's purpose built and ruggedly designed.

                            I always call Energy Kinetics to see which dealer they recommend in my area - I think that is one key to success with any brand - a well trained service force.

                            I don't work in the HVAC industry, and have no ties to any company that does, including Energy Kinetics. I've called them a time or three to ask about making changes to the system - they always prefer for you to use a dealer to purchase, but they also have always answered my technical questions - all of them. My system can be converted to gas or propane by swapping out the burner.

                            The last comment is my domestic hot water storage tank is finally showing signs of age. Most water tanks & heaters fail after 10 years - I am pushing double that. It's Zone 1 off the boiler. It's just a storage tank as the boiler heats the water.

                            I didn't select this product, but I would definitely consider another if it fails. On the EK web site, there is a link to the Dept. of Energy/Brookhaven National Labs analysis of their system. I've pasted in the link from their site below - read it and decide for yourself. Just like EPA car mileage ratings, the AFUE ratings and air conditioner SEER ratings are less than useful. They don't measure delivered performance for the entire system - they only measure the burner efficiency when it's firing. With SEER ratings, the cooling efficiency is measured with no ductwork. These ratings provide a method to compare apples to apples between systems. When you have a system that excels at minimizing standby losses, like the System 2000, the current governmental ratings don't measure that. I think the Brookhaven research proves that, as do the testimonials of efficient fuel consumption posted on this thread.

                            There are plenty of efficient systems available these days to choose from. In our family's experience, the Energy Kinetics has delivered on it's promises - it achieves this with simple controls and no outside air measurement. Our system has been very reliable and quiet, there's no magic to it. If you like it, buy it.

                            Good luck,

                            RJ

                            http://www.energykinetics.com/afue.shtml#idleLossChart


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                            • #44
                              We were the 1st company in New Hampshire to sell and install System 2000. I still run across units I installed over 20 years ago when the jacket used to be grey. Still running just fine. It is a good boiler indeed
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