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  • Carrier Infinity

    So to make a long story short i am haveing problems with the installation of the carrier infinity thermostat. Ive checked all my wires for continuity. I also have ABCD wires hooked up correctly. When the monitor goes into its plug and play state it searches for the equipment and can not communicate with it. I tried to call Carrier Tech assistance and they told me to call back monday. I really dont want to leave my customers without heat so if anyone has any ideas please let me know. Thanks in advance.

  • #2
    your first mistake is that you used Carrier any thing, you can trust in Lennox and Trane.

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    • #3
      Re: Carrier Infinity

      Originally posted by tomgeer View Post
      your first mistake is that you used Carrier any thing, you can trust in Lennox and Trane.
      I have worked for all 3, I no longer call any of them! Learned my lesson.

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      • #4
        Re: Carrier Infinity

        To bypass the Infinity stat, disconnect the plug at the furnace circuit board and install a conventional thermostat.

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        • #5
          Re: Carrier Infinity

          Originally posted by tomgeer View Post
          your first mistake is that you used Carrier any thing, you can trust in Lennox and Trane.
          What is wrong with them?
          I am looking to replace my York. Looking at Trane, Carrier and Amana. 16 to 18 SEER Heatpump.

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          • #6
            Re: Carrier Infinity

            We install Lennox and Carrier. Both are very, very good. You can have a bad unit in ANY make. More importantly, it's the installers and techs that are ignorant to the correct operation that cause 95% of the problems. Properly trained technicians for ANY brand may ocassionally have a problem. We've found that factory tech support is excellent in all cases. But have an incompetent tech call and he's still lost when it comes to solving problems.

            Find a excellent company and you'll be happy with any brand.

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            • #7
              Re: Carrier Infinity

              have has the same problem before, are you running a single stat or zoning if zoning pm me and i will help you out i know a simple fix that wirks for me 100% of the time
              how is it that so many answers are in the instructions

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