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  • Warranty

    I am curious, What are most of you guys giving for warranty's. Warranty's on your typical plumbing repairs, Drains etc. Also on larger scale repairs re-pipes, mainline replacement etc.
    THE GLASS IS ALWAYS HALF FULL

  • #2
    Re: Warranty

    water heater-8yr
    drain lines- none, usually caused by customer. whose to say they won't do it again?
    toilet rebuild-2 yr /void if chlorine stuff is used in tank
    water leaks-5 year
    main line drain-10yr
    main supply-10yr
    anything dealing with quest-90 days

    these warranties include parts and labor and voided for obvoius stuff i.e. guy cuts through main supply while installing a new sprinkler line.
    Buy cheap, buy twice.

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    • #3
      Re: Warranty

      90 days on drains that are not broken or collapsed
      1 year on all plumbing and septic work
      http://www.all-clear-sewer.com/

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      • #4
        Re: Warranty

        Originally posted by All Clear Sewer View Post
        90 days on drains that are not broken or collapsed
        1 year on all plumbing and septic work

        1 year parts and labor on all plumbing, unless otherwise noted on the invoice. No warrenty on stoppages because people tend to abuse it, unless it happens in 24 hrs or less, (which I make sure it's not going to) Standard warranty on water heaters.
        sigpic

        Robert

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        • #5
          Re: Warranty

          WOW Gear that warranty package is pretty good.

          Same as WestCoastPlumber for service and remodeling. 2 years Parts & labor on new construction.
          Last edited by plumberscrack; 06-05-2007, 03:09 PM.

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          • #6
            Re: Warranty

            Originally posted by plumberscrack View Post
            WOW Gear that warranty package is pretty good.

            Same as WestCoastPlumber for service and remodeling. 2 years Parts & labor on new construction.
            We have an incentive program that the tech (plumber and AC) that has the fewest callbacks in a month gets 200 cash bonus.
            Last edited by gear junkie; 06-05-2007, 03:27 PM. Reason: forgot
            Buy cheap, buy twice.

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            • #7
              Re: Warranty

              Originally posted by plumberscrack View Post
              2 years Parts & labor on new construction.
              Not to steal or side track this thread, but I am curious about how you work this? Does the new owner call you or do they get with the contractor who built the place who then contacts you?
              Still enjoying all 10 fingers!

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              • #8
                Re: Warranty

                Originally posted by wwsmith View Post
                Not to steal or side track this thread, but I am curious about how you work this? Does the new owner call you or do they get with the contractor who built the place who then contacts you?
                The first year is done through the General Contractor. I'll usually send the original installer to handle it but those guys are a little rough around the edges and I wouldn't want them in my new house. The second year customer calls us directly and I'll dispatch someone from the service department.

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