I have a customer that is having some ploblems and I am asking you all if you have idea's for me. Michigan area. Plumbed a house for this customer in 1994-1996. Had the dip tube problem and it was replaced and flushed out. In 2001 the heater went bad, do not remember what was wrong but they insist I replaced it under warrentee. So it has come to my attention that they are still getting flakes white/blue and have had their dishwasher selenoid cleaned replaced every year. I am not sure they are dip tube flakes ..the owner thinks they look the same as always....It weems like the kitchen area is worse than other areas. I have been wondering if a section of old dip tube could have goteen in a line and is still falling apart slowly..seems unlikely...I have suggested putting a 3/4" ball valve as a drain to hook to a hose so we can flush it good whenever we want. It may tell us somthing about whats in the heater. It is city water, others on the street are not having problems. I would appreciate any insight you may have. Thanks
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Old dip tube problem???