I received a call from a general contractor that I used to do work for last Thursday. He told me that he had a kitchen hook-up job that he needed done but that it was about 40 minutes away from me. The red flags immediatly popped up in my head that it was TOO FAR, but he was in a bind so I agreed to do it this Wednesday after he called the customer back and told her my rate and that I would obviously charge travel time. I arrived at the house and looked at the job(double sink, disposal, Instant hot water, dishwasher, and faucet). All of it was owner supplied and I repeated to her my rate and that it SHOULD take about 4 hrs. She agreed and I started to work. When I tryed to install her no name(SIR) faucet, I noticed that the granite guys messed up the hole and it wouldn't fit. I called the G.C. and he said the soonest the granite guy could come would be first thing in the morning. I told him there would be another trip charge obviously. I return the next day, hook everything up and get back home around 7 pm. At 7:15 my phone rings and it's the customer's area code....uh oh!!!! She tells me that there is water dripping in her brabd new cabinet, on her brand new carpet also. I start heading her way......an extreme storm rolls in, I actually had to stop driving for awhile, I couldn't see and there were many accidents on the road. I get there awhile later only to find the quick connect o-rings on her cheapo faucet leaking, both the plastic adapter o-ring AND the BOTH quick connect o-rings. I show her, and tell her that it isn't covered by me since she bought it. I put some thread sealant on the o-rings, re-install it all and tell her I can't guarantee that it won't leak again. She said she understands. I ssnet the bill out yesterday, with all the extra travel time, it came out to $753.THe G.C spoke to her yesterday, she mentioned something about not paying for my work last night......what success have all of you had with mechanics liens??????? Thanks.
No announcement yet.
Another customer that just doesn't get it!!!