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  • Dodge Sprinter Info

    For all of you that own a Dodge Sprinter FYI.. This may have an impact on you for warranty service and parts. Bill

    Mercedes to sell Sprinter through its own stores, jettisons Dodge

    MONTVALE, N.J. — Mercedes-Benz USA is getting back into the commercial van business Jan. 1 and will appoint up to 120 dealers to sell Sprinter vehicles.
    That means Mercedes will yank the Sprinter from nearly 350 Dodge dealers who now carry the van.
    The vans will be sold by the newly created Daimler Vans USA, which is sharing headquarters with the car division here.
    Contracts will be terminated by Jan. 1 with the nearly 350 Dodge dealers who sell most of Daimler’s Sprinter vans in the United States. The Dodge version of the Sprinter will be discontinued, said Ernst Lieb, CEO of MB USA.
    Dodge has been selling the Sprinter since 2003.
    About 45 Freightliner dealers who have the Sprinter franchise will continue to sell the Sprinter as a Freightliner, Lieb said. Beginning 2010, Sprinters sold by Mercedes-Benz dealers in the United States and Canada will be branded as Mercedes vehicles.
    In January, the Sprinter will be launched with a 3.0-liter, V-6 common rail diesel that currently is used in the Mercedes-Benz M and GL SUVs and sold in all 50-states.
    Freightliner or Dodge
    When Daimler launched the Sprinter in the United States in 2001, it was branded either a Freightliner or a Dodge because U.S. buyers didn’t know the vehicle, said Lieb.
    "It has now established itself," he said.
    Claus Tritt has been appointed general manager of the new van unit. He previously worked at the van division for the now-defunct DaimlerChrysler in Auburn Hills.
    The Sprinter is assembled at a semi-knockdown factory in Ladsen, S. C., which has a capacity of 32,000 units a year, said Tritt.
    Freightliner dealers who also handle Daimler’s commercial vehicles in the United States have a separate Sprinter franchise. They account for about 30 percent of Sprinter sales.
    That means U.S. Mercedes dealers could sell about 18,000 Sprinters annually.
    Lieb said Mercedes-Benz will approach dealers about taking the Sprinter franchise "based on their potential in the market."
    Said Lieb: "We are dealing with a product that has been sold for nine years here, so we know where it sells best and in what market we can pinpoint where we need a dealer."



    Dodge dealership impact
    Dodge Sprinter sales peaked in 2006 when Dodge sold 21,961 units. Dodge sold 14,600 in 2008.
    Earl Hesterberg, chairman of Houston-based Group 1 Automotive Inc., said the departure of the Sprinter would hurt revenue on at least one of his company’s eight Chrysler stores — Rancho Chrysler Jeep Dodge in San Diego, which does a large business servicing them.
    "It will create a challenge for us at at least one of our dealerships due to lost parts and service business," he said.
    However, Hesterberg said sales of Sprinters has been slow because big customers like FedEx and DHL buy their vehicles direct from Chrysler and there has been no financing available for small business owners in need of such a van.
    "They had the proper configuration of vehicle, which is the walk-in box and they had a diesel engine with automatic transmission," he said. "DHL, Fed Ex and UPS have committed to that configuration."
    Chrysler’s new management team, headed by Sergio Marchionne who is also CEO of Fiat, is studying the idea of bringing Fiat-based commercial vehicles into North America to fill the hole left by the Sprinter’s departure.
    The Sprinter is sold only in Dodge dealerships that have a franchise called BusinessLink. Those dealerships have special tools and service bays equipped to service the Sprinter and other Dodge commercial vehicles.
    About 80 percent of Sprinters are sold east of the Mississippi River, said Daimler’s Tritt.
    The average dealer would have to invest $30,000 to $50,000 in the Sprinter franchise and put up a sign, dedicate service and sales personnel and purchase some special tools and equipment, said Lieb.
    Mercedes-Benz would not require a separate facility for the display of Sprinters, but they won’t be on the showroom floor with passenger cars or light trucks. Dealers can dedicate part of their outside lot and "it could be a roofed area — that is how we did it in other countries," said Lieb.
    Lieb said he will lay out the van plan to potential dealers in early October. They will be asked to stay an extra day after a regular dealer meeting in Denver.
    Sprinter U.S. sales
    2001 — 1,893
    2002 — 2,970
    2003 — 7,150
    2004 — 15,280
    2005 — 23,655
    2006 — 25,694
    2007 — 19,589
    2008 — 18,282
    * Source: Daimler Van USA LLC

  • #2
    Re: Dodge Sprinter Info

    I have a short attention span (Honestly)

    What does the above mean?
    Help With Your Pool Or Spa Pump?►WeT HeaD Pump Repair ► Watch Me On YouTube: Pool & Spa Pump Repair TV
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    • #3
      Re: Dodge Sprinter Info

      Skool, Really just read it...LOL

      It means Dodge will no longer handle Sprinter and the number of dealerships that will support Sprinters will be cut by 2/3 and will only be at Benz dealers ( in a nutshell).

      Bill
      Last edited by OkieBill; 09-28-2009, 06:42 PM. Reason: Dealership cut size is bigger then I thought...

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      • #4
        Re: Dodge Sprinter Info

        Originally posted by OkieBill View Post
        Skool, Really just read it...LOL

        It means Dodge will no longer handle Sprinter and the number of dealerships that will support Sprinters will be cut by 1/3 and will only be at Benz dealers ( in a nutshell).

        Bill

        Thank you
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        • #5
          Re: Dodge Sprinter Info

          this is actually a good thing. mercedes has not been allowed to touch a sprinter due to contracts with dodge. but if you know the cross over part #'s then you could go to mercedes and purchase the parts without a question.

          the closest sprinter dealer is about 30 miles from my house.

          the mercedes dealer is less than 2. there are much more mercedes dealers than dodge dealers. plus a dodge dealer is not typically a sprinter dealer.

          overall, it should be a positive thing.

          question is, who is going to take over the warranty work for the less than 3 year old sprinters?

          rick.
          phoebe it is

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          • #6
            Re: Dodge Sprinter Info

            the closeset MB dealer to us is 4 hours way. so should i not buy one? there is a freight liner dealer 40 miles from here will they still do all warranty work etc?

            the dodge dealer that is here has 3 sprinters left what ablut those?
            the only dumb question is the one that is not asked!

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            • #7
              Re: Dodge Sprinter Info

              jered. does the sprinter dealer with 3 sprinters have the proper model for you?

              the freightliner dealer 40 miles away is your best bet for service.

              a mercedes dealer 4 hours away is no good if you need warranty service.

              talk to both the dodge and freightliner dealers and see where they stand with warranty work.

              rick.
              phoebe it is

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              • #8
                Re: Dodge Sprinter Info

                the one i'm looking at is 170 wb extended. for a full size jetter and all the other stuff.......
                the only dumb question is the one that is not asked!

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                • #9
                  Re: Dodge Sprinter Info

                  you probably will need the 3500 if you plan on holding a water tank.

                  the extended 170 has lots of room, therefore lots of weight carrying potential.

                  check the max. gvw and and cargo weight limits. remember that plumbing and drain cleaning tools and equipment is a whole lot heavier than appliance repairs.
                  phoebe it is

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                  • #10
                    Re: Dodge Sprinter Info

                    no water tank just the jetter we talked about. drain and appliance stuff. i would it to a one stop shop so to speak.
                    the only dumb question is the one that is not asked!

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