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Too bad the Gerber Viper is a piece of garbage. I put one in at the boss's aunt's house and was NOT impressed. The first thing I noticed was the trap was not glazed. I set the bowl and then opened up the box for the tank. I then found that on one side of the tank there was a huge piece missing. It looked sort of like a giant 4" x 4" piece was broken out but I didn't find any pieces in the box. No idea how it happened but I do know that it happened in the factory because there was no broken pieces in the box.