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They can't even figure out how to put the cover on front of it. The idiots put it on too low, & it won't stay on so they duct taped it. That little round cut out at the top of cover, goes right up against the temp. dial. I see that all the time. But most just leave it off, I guess he atleast taped it on
I think the snap covers on some of the new heaters, like Lochinvar, & Brad White, are junk too. I had a Brad White yesterday, that I had to put a screw in the cover to keep it on. Total B.S.