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Opinions/experience with Eternal brand tankless water heater

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  • Opinions/experience with Eternal brand tankless water heater

    Hi all. I'm new to the site. I'll take a moment to give a brief description of my experience and duties.

    I'm a licensed plumber with about 14 years experience. I spent 4 years as a plumbing field supervisor overseeing and organizing jobs, materials, quality, etc. I am currently in a sales/estimator position. All of the above has been with one company. I also have a fair knowledge of residential framing and a little residential electrical experience.

    Enough about me, though.

    I have a customer who is asking about the line of Eternal brand hybrid (tankless) gas water heaters. I have absolutely no knowledge of this line and since I found plenty of info here yesterday when I first discovered this site, I thought I'd ask here for opinions.

    Mainly I'm questioning reliability and performance. Any quirks or issues with installation would be helpful.

    Thanks for any info.