I received a call from a new customer a week ago and told her that a new Moen Chateau chrome faucet would be $240 installed. So I installed it the next day. I was waiting to hear back about whether she wanted me to install a 5ft vanity with a custom width 62-1/4" granite countertop, undermount sink and faucet in her bathroom. She leaves a voicemail saying that she thinks my price of $1,800 is too high(I gave her a price of $1,960) and that she still needs to pay me for the faucet install....and she thinks it is...uh....$150. I call her right back and correct her.....she gasps and says she wouldn't have gotten it done if she knew......"the faucet only costs $60 ...doesn't it??? " Then complains that I want $50 to change out the cartridge in her other shower(I'll be in the bulding already)...tells me that she only paid $50 for the whole valve. I tell her, " Well that's why it needs a repair already, it is a cheap piece of garbage from home depot" either these people are smoking crack.....or they just like playing games wasting my time..... so what good similar stories do you guys have?
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Customers driving you crazy......Page Title Module
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