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How do my fellow plumbing business owners word their work orders for dealing with... warranties, payments, rubber checks, etc., etc Would greatly appreciate any info
I tell my customers it's ten gallons or ten minutes whichever comes first.
I almost never get asked, and I put nothing on the invoice regarding warranty. On the other hand, if something comes up that is my fault and it's obvious to me that it's my fault I'll take care of it. Doesn't happen too often.
I don't write anything about labor warranties either on my invoices, but I do give 1 year labor warranties from date of service on invoice. I have a copy for my records and customer has a copy for their records.
If something should fail at say...1 year 1 month, and I don't think it should of..I'll cover it.
Boiler & furnace installs get 2 year labor warranties from us.
We have a Plumber in my area (only one I know of) that gives 20 year labor warranty on new Plumbing install for homes and additions. That's a little rich for my blood.